This senior level role owns the growth and profitability of a family of molecular software product lines from a product management perspective. The individual in the role will maintain and execute business plans for existing products including business model, product offerings, product roadmaps, pricing strategies, forecasts in partnership with sales and finance, etc. In addition, this leader will develop and execute new product business plans taking into consideration market conditions, customer expectations, competitor market placements, distribution channels, financial and administrative implications, implementation costs, and overall corporate strategy.
Essential Functions
Set, communicate, drive & monitors product family strategic plan including the vision, goals initiatives that flows down to product line strategic plans. Contribute to product portfolio strategy
Identify opportunities from market trends, develop market models for new target segments, oversee market/pricing research, and map competitive landscapes
Engage with prospective and current clients to identify user and buyer personas, gather customer needs, gain input on feature prioritization and design, assist with product sales, address product satisfaction issues and build strategic relationships
Maintain the product roadmap, drive release planning preparation, define the product epics and features and work collaboratively with product development to analyze requirements, document workflows, design features, provide business requirements for 3rd party products and sign off on product feature completeness.
Set and monitor on market performance indicators such as product sales growth, upgrade adoption, support case volume, etc. and address areas of concern to continuously improve product family profitability
Work closely with sales to support product training and demos, collaborate on completing RFPs, gather product feedback and analyze win/loss data
Collaborate with marketing to define and execute product naming, positioning, messaging, thought leadership and marketing plans
Identify, negotiate and manage business partnerships with 3rd party vendors specific to your product family. Advise Product Managers on their partner agreements
Utilize Sunquest and industry product management operating mechanisms, processes and tools. Own and continuously improve one or more Product Management processes
Excels at managing talent including hiring, motivating, mentoring and developing high performers
All other job duties as assigned
Skills needed to be successful
Adept at integrative thinking to synthesize information into strategies that include visions, goals and initiatives.
Excellent verbal, written and presentation skills including the ability to demonstrate thought leadership and communicate at the executive level, and speak to large external groups publicly
Capable of planning, executing, tracking and delivering multiple small to large scale projects at a time
Able to lead meetings, set agendas, facilitate brainstorming, achieve decisions, and distribute minutes and actions.
Highly proficient with Microsoft Office.
Required Experience & Education
Bachelor’s Degree in Information Management / Engineering / Computer Science, Biological Sciences or related degree
Knowledge of health information management (HIM) principles, HL7, DICOM, HIPAA, IHE, and LOINC desired.
7 years’ experience with Product Management
5 years’ experience within the healthcare industry
3 years’ experience in molecular diagnostics ideally through working at one or more laboratories and/or software/instrumentation companies
Breadth of experience and/or education in molecular testing methods including PCR, Sequencing, Cytogenetics, CMA, PGx, etc.
Recognized thought leader in the molecular industry that has presented at conferences, has a network of contacts and has a pulse on the market’s direction
Experience with Laboratory Information Management systems (LIS and/or LIMS), Electronic Medical Record systems (EMRs) and molecular software applications
Preferred Experience & Education
MBA and/or Master’s in Health Administration, Information Management, Engineering, Computer Science preferred.
Certified Agile Product Owner
Pragmatic Marketing, New Product Development Professional (NPDP) or other product management training
Experience using Aha! product management software such as ProductPlan, Productboard, or Roadmunk
Supervisory Responsibilities
2 to 7 direct reports
Perks of working for Sunquest
From our business casual dress policy, generous PTO plan and flexible work schedules, to our mission driven organization that supports those who support healthcare organizations, Sunquest promotes work-life balance for all of our employees. We place emphasis on training and development, encourage promotion from within and encourage cross-functional team participation. These ideals together foster a culture of professional growth and development for our employee.
Work is performed in a normal office setting with minimal exposure to health or safety hazards. Prolonged periods of sitting at a desk and working on a computer.
Travel may be required – up to 40%
Moderate lifting/carrying 15-44 lbs.; use of fingers; walking/standing 2-6 hours
Exposure to hazardous materials or various weather conditions
Travel to client sites that can pose risk associated with healthcare organization
May be required to follow customer location health and safety requirements
Sunquest’s Commitment to Equal Opportunity
Sunquest Information systems is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, genetic factors, military/veteran status or other characteristics protected by law.
General Guidance:
This job description is meant to provide an accurate depiction of tasks and accountabilities that are most often associated with this role. While we strive to provide an accurate depiction, nothing in this description restricts the company from changing, reassigning, expanding or reducing scope of accountabilities and is subject to change at any time.