Client Services Representative/Phlebotomist - UC Medical Center - Outreach Lab at UNIVERSITY OF CINCINNATI MEDICAL CENTER, LLC in Cincinnati, Ohio

Job Description:

Title: Client Services Representative
Location: UC Medical Center
Department: Outreach Lab
Shift: First
Hours: Full Time (32 hours a week)

At UC Health, we're proud to have the best and brightest teams and clinicians collaborating toward our common purpose: to advance healing and reduce suffering.

As the region's adult academic health system, we strive for innovation and provide world-class care for not only our community, but patients from all over the world. Join our team and you'll be able to develop your skills, grow your career, build relationships with your peers and patients, and help us be a source of hope for our friends and neighbors.

UC Health is committed to providing an inclusive, equitable and diverse place of employment.

Primary Purpose: Performs all activities within the Patient Service Centers of the Outreach Laboratory Service including: registration of patients in Horizon; collection of blood and other specimens; performance of required pre-analytic processing; client profile set-up and maintenance; client services and problem-solving; and other support functions to ensure Center is ready to receive and care for patients on a daily basis.

Knowledge and Skills

Education: High school diploma or GED required; completion of formal phlebotomy program or equivalent is preferred.

Years Of Experience: Phlebotomy experience is preferred.

Required Skills and Knowledge: Ability to read and comprehend written information required. Ability to effectively and efficiently perform a variety of job duties in a stressful, fast paced environment is required. Technology and computer skills; must have knowledge of or be able to learn several different information systems (Centricity, LastWord, Horizon, Epic). Phlebotomy and keyboarding skills required.

Licenses & Certifications:

Phlebotomy certification is preferred.