Reports to the Manager, Business and Member Services. Under the general supervision of the Athletic Club Staff Coordinator, is responsible for performing functions of the reception desk, minor maintenance, cleaning and securing the facility. Is also responsible for providing short term care of infants, toddlers and young children.
MISSION, VALUES and SERVICE GOALS
MISSION: We deliver outstanding care, inspire health, and connect with heart.
VALUES: Trust. Respect. Integrity. Compassion.
SERVICE GOALS: Personally connect. Keep everyone informed. Be on their team.
JOB SPECIFICATIONS
Education and Experience
The knowledge, skills and abilities as indicated below are normally acquired through successful completion of high school diploma or equivalent; or a senior high school student involved in a co-op student program. Six months to one year experience as a receptionist, front desk attendant or in a customer service role is preferred. Experience in providing child care is desired.
Knowledge & Skills
Demonstrates the interpersonal skills and communication skills (both verbal and written) necessary to interact effectively with a diverse group of internal callers, clients, visitors, etc. in a professional, courteous, friendly and sincere manner.
Requires certification in CPR or arrangements to be certified within three months of employment.
Requires the phone skills according to Memorial's telephone usage standards.
Requires the ability to operate an electronic computer cash drawer and balance cash drawer on a shift basis.
Requires the ability to work flexible hours, including weekends.
Possesses a personal commitment to positive fitness and health practices and presents an image consistent with a fit and healthy lifestyle.
Working Conditions
Works in an athletic club environment with frequent interruptions, potential of increased noise level and some discomfort due to cool temperatures.
Physical Demands
Requires the physical ability and stamina to perform the essential functions of the position.