Operations Manager - 1st Shift at XPO Logistics Supply Chain Inc in Bethlehem, Pennsylvania

Job Description:

1st Shift, Tuesday – Friday, 5:00am – 3:30pm

Logistics done differently.

At XPO Logistics, our employees are our greatest asset. We’re always on the lookout for leaders who will provide inspiration and education, as well as ensure organizational policies and procedures are understood and followed. As the Operations Manager you will oversee the daily operations of a warehouse supporting national returns processing and outbound order preparation for a multichannel distribution center. We’ll count on your skills and years of experience to be a champion of company values, ensuring an engaged workforce, loyal customers, efficient operations and a bright future for yourself and XPO.

Pay, benefits and more.

We are eager to attract the best, so we offer competitive compensation and a generous benefits package, including full health insurance (medical, dental and vision), 401(k), life insurance, disability and more.

What you’ll do on a typical day:

• Lead the operations team, supporting value-added service and outbound packing to meet/exceed lead time requirements 


• Manage warehouse associates, including motivating, coaching, training and disciplining staff 


• Oversee inventory control processes and drive quality operations through application of Lean methodologies


• Ensure put-away and picking activities in the distribution center are meeting operational needs 


• Manage equipment and coordinate all maintenance needs 


• Create and monitor KPIs against targets; lead organization to meet or exceed KPIs 


• Initiate and lead projects focusing on the improvement of cost/expense, safety, quality, delivery and morale  

What you need to succeed at XPO:

At a minimum, you’ll need:

• 4 years of managerial/supervisory experience 


• Experience with Microsoft Office and computerized scanner equipment


• Availability to work a flexible schedule as needed, including planned and unplanned overtime, which may include weekends

It’d be great if you also have:

• Bachelor's degree in Logistics or a related field


• Bilingual English/Spanish


• Experience in an AS9100 or ISO environment


• Lean, Six Sigma and Continuous Process Improvement knowledge and experience


• Experience in warehousing or Third-Party Logistics (3PL)


• Ability to maintain a safe work environment by monitoring and enforcing safety procedures across all departments


• Strong problem-solving techniques and statistical analysis skills

This job requires the ability to:

• Lift objects of various shapes, sizes and weights


• Stand, sit or walk for extended periods of time


• Reach (including above your head), bend, climb, push, pull, twist, squat and kneel 


• Tolerate hot or cold warehouse environments

Be part of something big.

XPO is a leading provider of cutting-edge supply chain solutions to the most successful companies in the world. We help our customers manage their goods most efficiently using our technology and services. Our greatest strength is our global team – energetic, innovative people of all experience levels and talents who make XPO a great place to work.

We are proud to be an Equal Opportunity/Affirmative Action employer. Qualified applicants will receive consideration for employment without regard to race, sex, disability, veteran or other protected status.

XPO adheres to CDC, OSHA and state and local requirements regarding COVID safety. All employees and visitors are expected to comply with XPO policies which are in place to safeguard our employees and customers.

All applicants who receive a conditional offer of employment may be required to take and pass a pre-employment drug test.

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. All employees may be required to perform duties outside of their normal responsibilities from time to time, as needed.