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Instructional Designer at Amerisure Insurance Company in Farmington Hills, Michigan

Posted in Admin - Clerical 30+ days ago.

Type: Full-Time





Job Description:

WHEN APPLYING PLEASE USE A WEB BROWSER OTHER THAN INTERNET EXPLORER IF YOU ENCOUNTER ISSUES (CHROME, FIREFOX, SAFARI, ETC.)

Amerisure is an insurance organization charged with creating exceptional value for its Partners For Success® agencies, employees and policyholders. As a property and casualty insurance company, Amerisure’s promise to our partner agencies and policyholders begins with a comprehensive line of insurance products designed to protect businesses, as well as the health and safety of every employee. Amerisure is an A.M. Best “A” (excellent) rated company and services mid-sized commercial enterprises focused in construction, manufacturing and healthcare. We are ranked as one of the top 100 Property & Casualty companies in the United States, with more than $835 million in Direct Written Premium and $937 million in surplus.

Amerisure is currently recruiting for an Instructional Designer for our claims department whom will sit in our Farmington Hills headquarters. The ideal candidate will also possess the following skill set. 

Summary Statement

Manages the instructional design projects, collaborating with subject matter experts, department leadership, and other business partners, to meet the talent development requirements of the claims department.  Performs needs assessment, designs, develops, implements, and evaluates training programs.

Essential Tasks/Major Duties


  • Research, analyze, design, develop, implement, facilitate, and evaluate trainings for a range of claims content topics, including instructor lead, blended learning, and mobile training.

  • Apply tested instructional design theories, practice, and methods for educational training to design and develop courses using digital formats.

  • Develop and implement the claims trainee program to support the learning objectives, enhance retention, and maintain transfer of knowledge.

  •  Research and apply emerging trends in learning technologies, instructional design, and insurance

  • Develop training delivery strategy based on needs assessment and audience.

  • Schedule and coordinate all claims training programs including distributing invitations to participants and coordinating the production of materials.

  • Develop, launch, review and communicate results of evaluation, attendance and training data.

  • Research training suppliers and materials as needed, providing options and recommendations to management.

  • Manage project expectations and schedule through creation of design document and project deliverable.

  • Make design and content changes to existing training based on best practices and industry standards to improve training effectiveness.

  • Collaborate with other organizational learning functions, including human resources and corporate underwriting, on learning governance, design, and projects.

  • Participate in claims project teams.

Knowledge, Skills & Abilities


  • Bachelor’s degree in instructional design or related field.

  • 3 years instructional design, organizational learning or similar experience.

  • Insurance experience preferred.

  • Intermediate proficiency with Microsoft Office Suite.

  • Experience using creative design computer software, including e-learning technologies, such as Articulate.

  • Demonstrates the ability to successfully manage projects from conceptual phase through implementation and piloting.

  • Excellent interpersonal and communication skills with the ability to interact with all levels of the organization.

  • Strong review and editing skills to ensure quality and integrity of content.

  • Demonstrated successful ability to work collaboratively with various departments.

  • Excellent problem-solving and conceptual skills and attention to detail.

  • Excellent organizational skills, including ability to multi-task and prioritize workload.

  • Ability to work effectively with minimal supervision.

  • Ability to travel up to 15%.

WHEN APPLYING PLEASE USE A WEB BROWSER OTHER THAN INTERNET EXPLORER SUCH AS CHROME, FIREFOX, ETC.


Just as we are committed to creating exceptional value for our Partners For Success® agencies and policyholders, Amerisure also remains committed to being an employer of choice. We reinforce this commitment by adhering to an Employee Value Proposition that, in part, is provided through a competitive total rewards package. Amerisure offers a Compensation & Benefits Package that includes competitive base pay, performance based incentive pay, comprehensive health & welfare benefits, 401(k) savings plan, and profit sharing.  In addition to generous paid time off programs, we allow our employees flexible and remote work arrangements. If you strive for excellence and are committed to personal and professional growth, Amerisure is looking for you.  

Amerisure Insurance provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Amerisure Insurance complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Amerisure Insurance expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of Amerisure’s employees to perform their job duties may result in discipline up to and including discharge.





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