Posted in Information Technology 30+ days ago.
Client Relationship Manager-Insurance
Cognizant (Nasdaq-100: CTSH) is one of the world's leading professional services companies, transforming clients' business, operating and technology models for the digital era. Our unique industry-based, consultative approach helps clients envision, build and run more innovative and efficient businesses. Headquartered in the U.S., Cognizant ranking is 194 on the Fortune 500 and is consistently listed among the most admired companies in the world. Learn how Cognizant helps clients lead with digital at www.cognizant.com or follow us @Cognizant.
Cognizant’s Insurance practice is one of the largest industry verticals that partners with insurers to evolve their business and technology landscape and enable end-to-end digital transformation. Thirty-three of the top 50 U.S. insurers and seven of the top 10 global insurers rely on us to help manage their technology portfolio across multiple business entities and geographies. We serve the entire range of lines of business within life, annuities, and property and casualty insurance.
Our consulting-led approach, deep domain expertise, and partner ecosystem enable clients to address the dual mandate of “optimizing the business” while “driving digital at scale.” From large-scale core system transformation to adoption of cutting-edge technologies like artificial intelligence, analytics, block chain, automation and machine learning, we collaborate with insurers to envision and build the digital insurer of the future.
Client Relationship Managers are key contributors to commercial side of Cognizant IT and Consulting Business. They support the Client Partner and act as business owners for assigned accounts, managing the day-to-day activities and P&L of these accounts. They proactively identify new and expansion opportunities on accounts and plan for and close the extension of existing agreements. The CRM works with delivery teams to maximize backlog, optimizing the resource mix and navigating scope changes to ensure client expectations are met. They work towards establishing a positive client experience through delivery excellence. This role is a high visibility and challenging opportunity and requires high amount of commitment, business acumen, leadership qualities and motivated attitude to perform well.
A CRM shared measures are margin, revenue, client satisfaction, & employee retention. CRM role-specific measures are bid vs did, renewal win rates, & client experience.
A good fit for the Cognizant culture:
A person who possesses a true passion for changing organizations for the better, and desires to do so within a success-oriented, yet professional atmosphere filled with business professionals who all manifest a belief in partnership, innovation, and excellence. Our “Cultural Value Drivers” are well known and clearly communicated within the organization: Open, Transparent, Driven, Empowered, Opportunity-Filled, Flexible and Collaborative.
|SNo||Primary Skill||Proficiency Level *||Rqrd./Dsrd.|
* Proficiency Legends
|Proficiency Level||Generic Reference|
|PL1||The associate has basic awareness and comprehension of the skill and is in the process of acquiring this skill through various channels.|
|PL2||The associate possesses working knowledge of the skill, and can actively and independently apply this skill in engagements and projects.|
|PL3||The associate has comprehensive, in-depth and specialized knowledge of the skill. She / he has extensively demonstrated successful application of the skill in engagements or projects.|
|PL4||The associate can function as a subject matter expert for this skill. The associate is capable of analyzing, evaluating and synthesizing solutions using the skill.|