L&D Specialist II at Toshiba Global Commerce Solutions in Durham, North Carolina

Job Description:

Job Title: Learning & Development Specialist II

Introduction:

Generally, this role will support and help to continuously improve our employee experience with Learning & Development at Toshiba. Provide support of the learning content in our knowledge and learning platform as well as assist with related content of the HR portal. In addition to the focus on Learning and Development, this person may assist with other HR/Benefits projects as time permits.

Specifically, the Learning & Development Specialist will partner within the team and lead programs in a performance-based culture. Project work may include guidance and support for the Annual Performance Management cycle, Succession Planning, creating Individual Development Plans, providing learning guidance focused on employee development.

Our L&D team also partners with business segments to create classes tailored to specific functions and processes within a department or team.

Responsibilities:

• Partner within the team and lead programs in a performance-based culture. Provide learning guidance focused on employee performance and development. Provide support of content in our knowledge and learning platform as well as assist with related content for the HR portal.


• Collaborate with SME's to create content for compliance and other needs for online and in person training and co-develop learning programs that are based on both the organizations and the individual's needs. Manage the process on the Learning Platform. Create and deliver/facilitate user instructional training content.


• Partner with the internal communication function to ensure audience, content and timing meet the requirements of training programs.


• Collaborate with the technical team to develop system functionality, solve issues and offer feedback for continuous improvement of the system and employee experience.


• Maintain compliance and general training calendar.


• Reporting and analysis of the L & D platform


• Support the Benefits team and other HR functional groups with projects as priorities and time permits.

Required Skills:

• Minimum of 4+ years' experience in Human Resources including 3+ supporting Learning & Development.


• BA/BS degree


• Have a high level of knowledge regarding e-learning techniques in supporting the development and delivery of e-learning packages and compliment larger learning strategies and programs.


• Experience with learning management system administration (SABA, Open Sesame and LRN preferred), benefits administration, HR general projects


• Experience and confident using various video training/meeting platforms (Teams, Zoom, GoTo Meeting, WebEx)


• Experience with Articulate Storyline 360 or similar tool helpful


• Experience establishing and maintaining relationships with individuals at all levels of the organization, in the business community and with vendors.


• Experience developing ways of accomplishing goals with little supervision, depending on oneself to complete objectives and determining when escalation of issues is necessary.


• Experience working as part of a cross-functional HR team


• Strong written and verbal communication skills


• Strong service orientation and ability to establish and maintain effective working relationships


• Ability to manage the fluctuation of working with a team and working independently


• Ability to prioritize multiple projects with specific deadlines in an atmosphere of ongoing change and continuous improvement


• Strong attention to detail and organizational skills


• Commitment to maintaining confidentiality

About the Company:

Toshiba Global Commerce Solutions is a dynamic billion dollar global company based in Research Triangle Park, NC, providing retail store solutions to your favorite brands. Have you ever been in a hurry and made use of the self-checkout at Lowe's Foods, earned fuel rewards at Kroger, or just paid for purchases at retailers such as Walmart, Michaels, Carrefour, The Gap, Calvin Klein, Boots, Cencosud, BJ's, or Costco? These are just a few examples of our in-store solutions and impressive customer base that made us the world's installed market share leader.

The nature of retail is changing quickly, so if you share our 'Together Commerce' vision of a seamless two-way, participatory shopping experience, let's get together to drive the new economy.

Toshiba Global Commerce Solutions, Inc. offers a competitive salary and generous benefits package including the following:

• Group health coverage (medical, dental, & vision)


• Employee Assistance Programs


• Pre-tax spending accounts


• 401(k) plan


• Company provided life insurance


• Pet Insurance


• Employee discounts


• Generous paid holiday schedule, paid vacation & sick/personal days

EEO:

Toshiba Global Commerce Solutions is an equal opportunity/affirmative action employer that evaluates qualified applicants without regard to age, ancestry, color, religious creed, disability, marital status, medical condition, genetic information, military or veteran status, national origin, race, sex, gender, gender identity, gender expression and sexual orientation or any other protected factor. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.

Individuals who need a reasonable accommodation because of a disability for any part of the employment process should email benefits@toshibagcs.com to request an accommodation Apply Now