IC Dispatcher at Quality Carriers, Inc. in Savannah, Georgia

Job Description:

Quality Carriers, Inc.  (QCI), is one of the largest chemical bulk transportation companies in North America. We have the industry's most extensive and complete terminal network with the largest fleet of stainless steel tanks. We transport a broad range of chemical products and provide our customers with value added services. We’re a core carrier for many of the Fortune 500 companies engaged in chemical processing and we provide services to some of the top 100 chemical producers in the world with US operations. 

At Quality, we set the pace for the rest of our industry.  Each and every day we strive for excellence.  Our team members are motivated, intelligent, ambitious individuals who are passionate about what they do.  

The IC Dispatcher is responsible for the relationship with an assigned group of Independent Contractors to ensure the contractor experience is a positive one. Quality operates on a 24/7 basis. As such, CCSR’s are expected to participate in an on call schedule. This schedule will vary based on location and business needs.

Essential Functions:

• Plans an assigned group of IC’s on a daily basis from a predetermined list of loads from a particular customer


• Ensures Dedicated ICs are aware of their loads and all special equipment requirements for these deliveries are in good operational order


• Tracks each IC in TMW for compliance to meeting QDI’s dedicated customers’ delivery times on all dispatched loads


• Fields IC settlement questions when requested


• Ensures IC’s are reaching their financial goals by advising them when they request assistance


• Ensures all tractors are in a high level of repair and in full compliance to all DOT, federal, state and local regulations as well as all QC compliance standards


• Reviews OBER data and provides feedback and advice when requested to contractor regarding events recorded and in accordance to the CCSR Safety Policy 

 

Skill/Knowledge Requirements:

• Good communication and interpersonal skills


• High School Diploma or equivalent; 2 year business degree preferred;


• 4+ years bulk transportation industry experience


• 2 + years of experience in a process management position


• Knowledge of DOT requirements


• Experience with CSA expectation and Safety procedures


• Solid computer skills must be comfortable using a computer and various software programs


• Working knowledge of the Google Platform, Word, Excel and TMW

 

We offer competitive wages and employee benefits (Flexible spending accounts, generous Paid Time Off/Holiday Schedule, in addition to Medical, Dental and Vision plans). 

Quality Carriers is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, military/veteran status or other characteristics protected by law. 

 

 

Please note that per Quality policy, we do not accept unsolicited resumes from third-party recruiters unless such recruiters were engaged to provide candidates for a specified opening. Any employment agency, person or entity that submits an unsolicited resume does so with the understanding that Quality will have the right to hire that applicant at its discretion without any fee owed to the submitting employment agency, person or entity.  

 

Experience

Preferred

• 2 year(s): Process Management Experience


• 4 year(s): Bulk Transportation Experience

Education

Required

• High School or better

See job description

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