Support Specialist at NewRez LLC in Norcross, Georgia

Job Description:

Exceed the expectations of our residential mortgage borrowers & business partners through superior service, simple processes, and effective communications.
We deliver on this mission by empowering our employees by encouraging and recognizing superior performance and innovative solutions, by promoting teamwork and divisional cooperation.

Shelter Lending Servicesprovides the promise of longevity and security along with a commitment to service excellence.Shelter Lending Servicesis a member of the New Penn Financial Family of Companies. New Penn Financial is headquartered in Plymouth Meeting, PA. With over 1600 employees and locations across the United States, New Penn Financial is a leader in Mortgage Lending and Mortgage Servicing, supporting U.S. homeownership coast to coast.

Shelter Lending Services offers a hands-on, personalized approach and nurtures our customers creating long-term relationships. We're not just a partner, we become a collaborator. We have the flexibility to meet the individual needs of our customers. We have a stable and tenured leadership team. We are innovative in our product line, offer competitive pricing, maximize our use of employee training and technology, and provide outstanding service to our customers. Integrity and honesty are at the forefront of our process.

This list of duties and responsibilities is not intended to be a complete list of all the duties and responsibilities performed by
incumbents. Duties, responsibilities and expectations may be added, deleted or modified at any time at the discretion of the
supervisor.

- Order disclosures, order titles, appraisals, VOE, VOD, schedule closings

Company Perks :
• 15 Paid Time Off (PTO) days and 18 after 1st anniversary!
• 8 Paid Holidays
• Casual Workplace
• Employee Engagement Activities

Company Benefits :
• Medical (including Health Savings Account & Flexible Savings Account)
• Dental - RX - Vision - Life, Disability Insurance - 401(k) Plan with company match! - Employee Assistance Plan
• Pet Insurance!

Equal Employment Opportunity
We're proud to be an equal opportunity employer- and celebrate our employees' differences, including race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, and Veteran status. Different makes us better.

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