Under the administrative supervision of the Controller, the Billing Supervisor is responsible for supervising the billing clerks and is responsible for the clinical account receivables necessary to support the clinical programs and services offered at the agency. The Billing Supervisor shall operate in accordance with the policies set forth by the Board of Directors and shall abide by all applicable laws and regulations. In short, the Billing Supervisor is primarily responsible for the day-to-day work of clinical billing, posting of payments, and overall clinical accounts receivable.
High school diploma or General Educational Developmental certificate.
At least two years' experience supervising the work of others.
Electronic Health Record experience required. Behavioral health coding/billing preferred.
Must be proficient in computer skills.
Good reading and writing skills.
Ability to organize and prioritize multiple tasks.
Must be able to pass company required security/background checks.
Proficiency in Microsoft Office and standard programs (Word, Excel, Power Point).
Employees who have been diagnosed with any type of substance use disorder or behavioral addiction/compulsion must have sustained a minimum of two consecutive years of abstinence from all intoxicating substances and symptoms of their chemical and/or behavioral addiction; and must be in full sustained remission.
This position may also involve bending, walking stairs, and lifting up to 40 pounds on occasion.
DUTIES AND RESPONSIBILITIES:
Oversee the daily activity of the billing clerks and ensure that their work is productive and accurate.
Ensure that goals are being met for processing, claims submission, resolving discrepancies, records maintenance, and confidentiality.
Manage staff schedules and time-off requests.
Provide regular performance reviews.
Together with the Controller, participate in hiring/firing decisions.
2. Client Accounting Activities (85%)
Review services in the EHR system for completeness, sending any discrepancies back to Clinical Operations for editing.
Maintain client and program confidentiality as required by federal law.
Responsible for receipt and posting of charges, payments, and adjustments. Prepare and send out statements to clients.
Prepare billings for the contractors according to the specifications in the contract and submit them within the time frame required.
Prepare and submit insurance and Medicaid billings in the manner required.
Assure that copies of all official program communications, client related material and agency billings /collections are kept in the designated files.
Review all remittance advices for correct payment researching any outstanding balances, credentials, and resubmitting billings timely.
Monitor EHR Clinical Account Receivables following up on any issues to maintain the aging within agency policy.
Perform other job-related functions as directed by your supervisor.