Customer Service--Distribution at Medline Industries, Inc. in Tracy, California

Job Description:

Medline Industries, Inc. has an immediate opening in Tracy, CA*. This position will require excellent customer service and account management experience. We are seeking a dynamic, hard-working professional with a solid education or background in customer service and a desire to work for a fast-paced, large corporate organization. In addition to exceptional leadership and analytical skills, you must have a "roll-up your sleeves" attitude.
*We are currently working from home to maintain safety through the COVID-19 outbreak. We look forward to being back in the office in 2021.
The challenging responsibilities of the position include:
* Strong email/phone support for accounts and sales reps
* Process orders via fax, phone, and EDI
* Monitor and resolve order blocks
* Perform tasks that relate to new item set up and stock situations
* Manage backorder reports and provide information to customers
* Track orders/obtain pod's
* Set up RGA's/credits

Medline offers a business casual, entrepreneurial work environment with strong growth potential, a competitive compensation package, and a complete benefits package including medical/dental/vision/life insurance; 401(k) with company match. And much more!• Bachelor degree preferred
• Excellent communication and organization, and follow-up skills
• Exhibit a strong desire for customer focus and satisfaction
• Ability to organize multiple tasks
• Ability to work independently or in a team environment
• Computer skills that include MS Word, Excel, SAP, Sales menu and efficient use of the internet and email