Sr. Performance Assurance Consultant - Columbia SC at Schneider Electric USA, Inc in Columbia, South Carolina

Job Description:

Schneider Electric creates connected technologies that reshape industries, transform cities and enrich lives.Our 135,000 employees thrive in more than 100 countries. From the simplest of switches to complex operational systems, our technology, software and services improve the way our customers manage and automate their operations. Help us deliver solutions that ensure Life Is On everywhere, for everyone and at every moment.

https://youtu.be/4EtpkB0cuXE

Great people make Schneider Electric a great company.

What do you get to do in this position?

Position Summary:
The role of the Sr. Performance Assurance Consultant works to ensure a positive experience for the client by developing and managing our deliverables. In this role you will perform the daily operations of the project plan for each client, troubleshoot and resolve controls issues associated with HVAC equipment, and be the primary point of contact for the client. You will play a key role in ensuring the success of the performance guarantee and resolving various issues along the way.

Character Requirements:
Integrity: being above board in all internal & external relationships

Decisiveness: can sort through information and make appropriate and timely decisions

Initiative: recognizes opportunity and action without being asked

Diligence: energized by being diligent in meeting deadlines and completing tasks on time

Thoroughness: pays close attention to detail and produces accurate work in a timely fashion

Responsibility: understands expectations and follows through in accomplishing them

Position responsibilities:

• Diagnose complex system problems for clients
• Lead, manage, complete, and delegate tasks specific to the assigned clients to ensure each client is served with excellence and sees the value being delivered
• Manage flow of information between client and Energy Bureau and ensure effective communication of client goals, objectives, and schedules
• Ensure timeliness and accuracy of savings reporting for assigned projects
• Verify performance and sustained operation of Energy Conservation Measures
• Works with engineers, designers and technicians to effectively develop recommendations to resolve problems
• Perform site service when required
• Design Monitoring plans to remotely monitor BAS systems
• Help clients with any BAS operations, software, networking problems
• Provide Energy Management guidance to clients
• Specify and estimate hardware\software adds, change orders, and problem solutions
• Provide ongoing client training, both formal and informal
• Other duties as assigned

We know skills and competencies show up in many different ways and can be based on your life experience. If you do no t necessarily meet all the requirements that are listed, we still encourage you to apply for the position .

This job might be for you if:

Essential skills and qualifications:

• Bachelor of Science or Engineering degree preferred, Bachelor of Arts in Business or Finance acceptable, along with a minimum of 3 years' experience in service industry with direct customer-interface experience either in sales or client relationship, or equivalent experience
• Building Automation System experience with understanding of operator knowledge, drawing package understanding, sequence understandings, operational intent, and troubleshooting
• Understanding of and proficient in project management skills
• Excellent time management and organization skills
• Proficient computer experience in Microsoft Office Products particularly Excel, Word, and PowerPoint
• Proficient using task management programs or knowledge with Asana
• Excellent analytical skills and attention to detail
• Excellent communication skills both verbal and written
• Proven track record of providing excellent customer service internally and externally
• Effective working in team environment

PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the primary duties of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the primary duties.

When performing job site visits the employee will encounter moving over rough or uneven surfaces; recurring bending, crouching, stooping, stretching, reaching, or similar activities; recurring lifting of moderately heavy to light items. Transporting of items such as laptop computers, tools, ladders and other heavy equipment; driving an automobile, etc.

WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the primary duties of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the primary duties. While performing the primary functions of the job, the employee is regularly exposed to a general office environment. During periods of project site visits, the employee will be exposed to outside weather conditions as well as mechanical equipment rooms which could consist of confined spaces and loud noises. Employee may work in different environments while on various job sites. This job will require approximately 40-60% travel to project sites. Travel will occur using an automobile or by airplane to destinations.

Benefits:

• A growing company with a positive industry reputation
• Company provided Smartphone (iPhone or Android) with service plan
• Company provided Laptop
• Recognized leader in a market where energy services are in demand
• Entrepreneurial company with a positive corporate culture
• Competitive salary and bonus opportunities
• Benefits which include 401(K), Bonus Plan, health, life, dental, vision insurance, short- and long-term disability, tuition reimbursement, and more

Schneider Electric offers a robust benefits package to support our employees such as flexible work arrangements, paid family leave,401(k) match, and more. Click here to find out more about working with us: http://se.com/us/careers .

We seek out and reward people for putting the customer first, being disruptive to the status quo, embracing different perspectives, continuously learning, and acting like owners. We're recognized around the world for welcoming people as they are. We create an inclusive culture where all forms of diversity are seen as a real value for the company. See what our people have to say about working for Schneider Electric.

https://youtu.be/C7sogZ_oQYg

Let us learn about you! Apply today.

You must submit an online application to be considered for any position with us. This position will be posted until filled.

It is the policy of Schneider Electric to provide equal employment and advancement opportunities in the areas of recruiting, hiring, training, transferring, and promoting all qualified individuals regardless of race, religion, color, gender, disability, national origin, ancestry, age, military status, sexual orientation, marital status, or any other legally protected characteristic or conduct.

Concerning agencies: Schneider Electric does not accept unsolicited resumes and will not be responsible for fees related to such.

Schneider Electric is an Affirmative Action and Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.