Business Systems Analyst / Senior Business Analyst at WPS Health Solutions in Minneapolis, Minnesota
Posted in Other 30+ days ago.
Job Description:
Description
Business Systems Analyst / Senior Business Analyst
U.S. citizenship is required for this position due to Department of Defense restrictions.
Role Summary:
This role can be filled at the Professional level or the Senior level of this role.The Professional Business Systems Analyst (BSA) under general supervision exhibits independence and works with leadership on assigned initiatives, gathers, analyzes, and translates stakeholder needs and requirements into strategic solutions.
The Senior Business Systems Analyst (Sr. BSA) exhibits independence and plays a leadership role on assigned initiatives, gathers, analyzes, and translates stakeholder needs and requirements into strategic solutions.
Works with Senior, Expert and/or Lead Business Systems Analyst in developing implementation activities and strategizing technology application to current and future business needs. Leverage understanding of business operations with system capability and industry requirements to assist in developing the best innovative solutions for customers.
In this role you will:
Partner with colleagues to understand complex business needs, challenge the status quo by providing options and alternatives to meet customer needs, and translate business needs for scrum team product delivery.
Have the opportunity to synthesize large amounts of detailed, complex and disparate information by creating visual and textual artifacts which engage stakeholders, facilitate understanding and clarify ambiguity.
Professional Level:
- Gather requirements for moderately complex initiatives using techniques such as brainstorming, interviewing, process modeling, data modeling, document analysis, etc. May assist in complex modelling activities.
- Create clear and concise requirements with input from subject matter experts and communicate the results back to them for review and confirmation, follow up on action items, accountable for requirements documentation.
- Identify how success of initiative will be assessed and the supporting performance measure(s), test and assess performance measures for validity and accuracy, identify factors (internal or external) that will limit initiatives success.
- Ensure integrity and accuracy of data conversion from existing systems to new systems.
- Investigate operational needs/issues/opportunities, recommend improvements to either business process and/or systems/tools and advocate for changes to company processes.
- Develop extensive knowledge on key internal applications and may acts as a Subject Matter Expert (SME) for on-going changes.
- Lead moderately complex projects independently or as part of a larger project team.
- Provide technical assistance to clients in a professional and accommodating manner.
- Handle multiple competing initiatives and escalate issues effectively.
This role could be a good fit if you:
- Are detailed oriented, and able to complete business process and system impact analysis.
- Have experience translating business needs/objectives into specific stories.
- Excel at developing and maintaining strong customer relationships.
- Are passionate about investigating operational needs/issues/opportunities.
- Have fun advocating improvements to business process, tools, and systems.
- Like gathering requirements for moderately complex initiatives using techniques such as brainstorming, interviewing, process modeling, data modeling, document analysis, etc.
- Like working on a fun, enthusiastic, high functioning, and hard-working team.
- Approach challenges head on with creativity, ideation, determination and passion that ignites other to do so as well.
You'll benefit from this experience by:
- Working in an environment that has very strong team cohesion and comradery across different roles.
- Working for a leader that values, develops and coaches team members.
- Being a member of a team that is solutions focused, self-starting, hardworking, independent staff.
- Utilizing Agile/Scrum methodologies to enhance and reinforce the team's effectiveness and efficiency.
- Working in an environment that serves our Nation's military, veterans, Guard and Reserves along with their families.
You need to have:
-
U.S. citizenship is required for this position due to Department of Defense restrictions.
- Bachelor's Degree in related field or equivalent post high school and/or related work experience.
-
Senior Level - 1 or more years of related work experience
We also prefer:
-
Professional Level - 2 or more years of related work experience -
Senior Level - 5 or more years of related work experience - Demonstrated experience in either Enterprise Content Management or Customer Relationship Management
- Experience in Agile (Scrum, Lean, Kanban) environments.
- Demonstrated experience in planning requirements gathering and in understanding and documenting business policies and procedures.
- Demonstrated willingness to act while navigating incomplete or unknown information.
International Institute of Business Analysis (IIBA) Membership. - Business Analysis Certifications such as Capability in Business Analysis (CCBA), Certified
- Business Analysis Professional (CBAP), PMI Professional Business Analysis (PMI-PBA), etc.
- Agile Certifications such as Professional Scrum Product Owner (PSPO); Professional Scrum Master (PSM), etc.
- Additional background in 1 or more technology domains such as software testing, software development, business intelligence, data warehousing, etc.
- Current or previous experience with WPS systems and tools.
Team:
- Our BA team consists of more than 35 individuals, including 3 Supervisors, working on all of our Business lines.
Compensation and Benefits
- Eligible for annual Performance Bonus Program
- 401(k) with dollar-per-dollar match up to 6% of salary
- Competitive paid time off
- Health and dental insurance start DAY 1
- Vision insurance
- Flexible spending, dependent care, and health savings accounts
- Short- and long-term disability, group life insurance
- Innovative professional and cognitive development programs
Who We Are
WPS Health Solutions is an innovator in health insurance and a worldwide leader in claims administration, serving millions of beneficiaries in the United States and abroad.
Founded in 1946, WPS offers health insurance plans for individuals, families, and seniors, and group plans for small and large businesses. We are a world-class claims processor and program administrator for the government's Medicare program. And we manage benefits for millions of active-duty and retired military personnel and their families.
WPS has been named one of the World's Most Ethical Companies by the Ethisphere Institute for 10 years in a row.
Our Purpose and Values
Our purpose is to make healthcare easier for those we serve. Click Here
Our values - Customer Focused, Individual Responsibility, Mutual Respect, and Driven & Passionate - are the core of who we are and how we conduct business every day.
Health Insurance
WPS Health Insurance offers high-quality health insurance plans for individuals and families, Medicare supplement plans for seniors, and group health plans for businesses of every size.
http://wpshealthsolutions.com/business-units/wpshi.shtml
Military and Veterans Health
WPS Military and Veterans Health administers claims and provides customer service and related activities for the U.S. Department of Defense and the U.S. Department of Veterans Affairs and their beneficiaries.
http://wpshealthsolutions.com/business-units/wpsmvh.shtml
Government Health Administrators
WPS Government Health Administrators manages Medicare Part A and Part B benefits for more than 7 million beneficiaries. As one of the largest contractors for the Centers for Medicare & Medicare Services, we've served Medicare beneficiaries and their health care providers since 1966.
http://wpshealthsolutions.com/business-units/wpsgha.shtml
WPS Health Plan
WPS Health Plan offers Health Maintenance Organization and Point-of-Service plans to the group and individual markets in eastern and north-central Wisconsin, plus third-party administrator services.
http://wpshealthsolutions.com/business-units/wpshi.shtml
EPIC Specialty Benefits
EPIC Specialty Benefits provides businesses group insurance products that cover:
- Life
- Disability
- Dental
- Vision
- Voluntary benefits
http://wpshealthsolutions.com/business-units/epicsb.shtml
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Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)
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