General Manager, Repair at Henry Schein in Plainview, New York

Job Description:

Description

This position will have responsibility for the sales, profitability and strategy of the Repair Category business unit globally within the HealthCare Specialty group. The role is responsible for developing and executing the growth strategy for the global business unit working closely within a dotted line matrix environment together with our consolidated and non-consolidated partners and Henry Schein shared services.

The leader is accountable for leadership, innovation and strategy that will ensure market share growth, new market development and profitability in line with strategic goals and values. The role includes responsibility for leader development, coaching, and tactical direction & support as well as contributing at a senior level to overall corporate strategy.

KEY RESPONSIBILITIES:

• Overall P&L accountability for the business unit globally


• Develop and execute the annual business plan


• Lead the senior management team fostering goal achievement, team building, communication and joint problem solving


• Develop and recommend annual and long-range strategic plans including forecasting and budgeting


• Provide short and long-term vision, strategy and guidance to address competitive and changing market dynamics that results in growth beyond the market average.


• Develop and communicate new strategies and tactics focused on accelerating sales through enhanced use of metric driven management and digital tools


• Translate the vision and objectives of the business to action - prioritizing goals and deliverables, optimizing the organization's structure, processes and service delivery, driving accountability, and building/strengthening the leadership and organization capabilities


• Identify business models and programs to optimize revenue and profit, streamline operations, enhance pricing, and enhance the customer experience.


• Identification, selection, training and mentoring of talent. Develop team members to gain technical depth in key functional areas. Create career and development plans for team members. Ensure the team has bench strength to be positioned to assume roles with additional responsibilities as opportunities arise (plan and execute effective succession planning)


• Monitor staff goals and targets closely to ensure expected progression is being made. Develop metric driven goals and hold the team accountable to results


• Design and implement standards of accountability that can be used to focus, guide and set high standards of performance in order to achieve business results


• Participate in special projects and performs other duties as required


• Identify and evaluate M&A opportunities.

SCOPE:

Typically lead a complex department with multiple disciplines of significant scope and financial and operational impact. Role is highly strategic, including creation and ownership of processes and managing by influence. Accountable for preparing more broad strategic plans, performance, results, budget and staffing. Determine the objectives, policies and plans of the sub-function(s). Expected to operate autonomously within area of responsibility and fully accountable for meeting strategic financial and operating objectives of the sub-function(s). Role has complexities and a strategic focus (unique business, combined roles, complex negotiations) that can distinguish it from other Director level roles and which supersede business size. May have exposure to Board of Directors.

COMPLEXITY:

Consistently work with abstract ideas or situations across the business with in-depth knowledge of the company and business strategy. Through assessment of intangible variables, and the use of significant conceptualizing, reasoning and interpretation skills, identify and evaluate fundamental issues and provide strategy and direction. Broad knowledge of all areas within sub-function(s) derived from experience in non-management and middle-management roles allowing for innovative concepts and promoting new ideas within the Company. Lead development of methods, techniques and evaluation criteria for projects, programs, and people.

STRATEGY:

Develop strategic direction and a regular cadence to report on an annual plan to ensure alignment with overall Company strategy and initiatives. Develop corporate and/or organizational policies and authorize implementation. Recognized as an influential leader.

SUPERVISION:

Direct and control activities through management teams or senior professional level staff who have overall responsibility for the operation of the assigned area and/or highly complex process or system.

INTERACTION:

Regularly interact with executives, consultants and/or major customers, requiring negotiation of extremely critical matters. Influence policymaking. Reach outside of own network to build rapport with key internal and external decision makers.

MANAGEMENT DUTIES:

Can hire, terminate, or promote and is aware of higher-level organizational and external issues and concerns. Makes decisions on salary increases, performance reviews, disciplinary actions, etc.

Qualifications

MINIMUM WORK EXPERIENCE:

Typically 15 or more years of increasing responsibility and complexity in terms of any applicable professional experience; 7 or more years of management experience.

PREFERRED EDUCATION:

Typically a Bachelor's Degree or global equivalent in related discipline. Master's degree or global equivalent a plus.

GENERAL SKILLS & COMPETENCIES:

• Outstanding management and leadership skills and ability to attract, retain, motivate, inspire, develop, mentor and coach team members for high performance; excellent conceptual skills


• Outstanding verbal and written communication skills and ability to resolve disputes effectively


• Mastery presentation and public speaking skills


• Mastery independent decision making, analysis and problem solving skills


• Understand, interpret and act on financial information and external trends that contributes to business profitability


• Plan, manage and create strategy around complex global projects; understand available resources, develop timeline, budget and assign areas of responsibility


• Lead teams to achieve company goals and solve complex business issues in creative and effective ways


• Strategic planning and organizational skills and techniques


• Communicate effectively with senior management and key stakeholders


• Outstanding negotiating skills and ability to effectively manage strategic alliances, joint ventures and outsourced relationships


• Outstanding ability to influence, build relationships, understand organizational complexities, manage conflict and navigate politics


• Broad and wide-range of professional and managerial skills with a full understanding of industry practices and company policies and procedures


• Lead and develop virtual teams


• Mastery in multiple technical and business skills


• Exceptional strategic planning skills


• Adapt and lead change initiatives

SPECIFIC KNOWLEDGE & SKILLS:

• Leader in health care industry (dental or medical) with sales experience


• Sales, Marketing, Product Management and Operations leadership experience


• Global multi discipline experience is desirable


• General knowledge of ISO 9001 and 13485 certification and maintenance and related medical device regulations


• Ability to motivate by clearly communicating vision and strategy and creating a shared purpose


• A record of innovation and a continuous/process improvement


• Strong consensus building skills: Leads and supports change; takes appropriate risks


• Demonstrates integrity and ethics; leads by example


• Services customers by meeting their needs and focusing on customer satisfaction


• Builds and develops partnerships through open lines of communication, values diversity


• Good balance of sales/motivational leadership and technical leadership (e.g. managing to metrics, organizational design, sales force management)


• Strong positive presence


• Strong analytic skills and good follow-though/execution skills


• Strong communication (both written and verbal), clear and succinct articulation and advocacy/diplomacy skills are required

PERFORMANCE REQUIREMENTS:

Typically, to advance to a new job level, TSMs must demonstrate professional behavior and should consistently be at the high-end of meets expectations or consistently exceed expectations.

TRAVEL / PHYSICAL DEMANDS:

Travel typically less than 10%. Office environment. No special physical demands required.

Henry Schein, Inc. is an Equal Employment Opportunity Employer and does not discriminate against applicants or employees on the basis of race, color, religion, creed, national origin, ancestry, disability that can be reasonably accommodated without undue hardship, sex, sexual orientation, gender identity, age, citizenship, marital or veteran status, or any other legally protected status.

For more information about career opportunities at Henry Schein, please visit our website at: www.henryschein.com/careers

Primary Location

:USA-NY-Plainview Apply Now