Scheduling Supervisor at Pentair Management Company in Daytona Beach, Florida

Job Description:

Job Description:

At Pentair, you will work along-side passionate problem-solvers who are committed to the future and are focused on creating a healthier world for all. Throughout our 120 global locations, our values guide us as we create innovative solutions for the world's water challenges. We bring water to life!

As a Pentair employee, you would enjoy a wide array of benefit options to help keep you and your family healthy and protected, a generous 401(k) and ESPP to help you save for retirement, plus paid time off and wellness programs to encourage a healthy work/life balance.

We have an opportunity for a Lead In- Home Support to join our Daytona, FL team. This person will manage day-to-day customer assistance functions for our Residential Products: order entry; customer resolutions; shipment accuracy resolution. This Customer Service Manager will develop / coach associates to drive a cultural change that embraces Continuous Improvement to improve Quality, Delivery, and Cost.

Key Objectives:

Maintain situational awareness of the activity in the Customer Service department, prioritize, and direct the activities of the staff to meet departmental goals most efficiently.

You will:

• Meet with employees on a regular basis to review overall performance as well as setting expectations for improvement and personal growth.


• Conduct communication meetings with employees on a regular basis to ensure that changes in policies, procedures, and standards are disseminated in a clear & concise manner in order to be understood by each employee.


• Perform additional duties, as needed.


• Manage a team who support our Residential Sales department

Key Qualifications:

• Have earned at least a High School Diploma or equivalent


• Proven leadership skills; deep experience training, and coaching.


• Have at least 2 years of professional leadership experience supervising a Customer Service team


• Salesforce or other CRM System, Microsoft Word, Excel, and Outlook


• Typing/Keyboard proficiency

Pentair is an Equal Opportunity Employer

Diversity and Inclusion:

With our expanding global presence, cross-cultural insight and competence are essential for our ongoing success. We believe that a diverse workforce contributes different perspectives and creative ideas that enable us to continue to improve every day. Race, gender, ethnicity, country of origin, age, personal style, sexual orientation, physical ability, religion, life experiences and many more factors contribute to this diversity.

We take ongoing action to improve the diversity of our workforce by:

• Ensuring leadership involvement and ownership


• Attracting and retaining diverse talent at all levels


• Fostering a globally aware, inclusive culture


• Ensuring our practices are fair and non-discriminatory