Diversity of backgrounds, ideas, thoughts, and experiences is vital to our culture and the way we do business. Creating an environment where differences are embraced and where every person feels engaged and included makes us safer, stronger, and more successful.
With a history dating back to 1886, American Water is the largest and most geographically diverse U.S. publicly traded water and wastewater utility company. The company employs more than 7,000 dedicated professionals who provide regulated and market-based drinking water, wastewater and other related services to 15 million people in 46 states. American Water provides safe, clean, affordable and reliable water services to our customers to help make sure we keep their lives flowing. For more information, visit amwater.com and follow American Water on Twitter, Facebook and LinkedIn.
Primary Role
Senior Manager - Cloud Center of Excellence bridges the gap between Development, Engineering, Finance, and Operations with a focus on modern cloud computing. The Sr Mgr - Cloud Center of Excellence will be responsible for creating and managing governance and technical enabling capabilities to effectively manage and evolve AW’s cloud services. S/he will manage CapEx and OpEx cost models and workload optimization practices across teams as well as directly manage a team of employees and partner resources to advance overall cloud ecosystem capabilities and automation in support of flexible and efficient cloud workloads.
This role is expected to work closely with our architecture, project, product and domain teams to ensure that all cloud investments align with our company business, technical and domain strategies. Evaluating the viability, cost effectiveness and engagements with partners related to cloud resident technologies and their interoperability with traditional data center technologies will be key responsibility of this role.
This role also has a responsibility to raise the level of cloud knowledge in the organization and capture and disseminate best practices through a knowledge base, source code repository, training events, outreach throughout the organization, and more.
Key Accountabilities
Lead the CCOE team as well as the vision, strategy, and execution planning for the team and in conjunction with related teams.
Continuously improve patterns, practices, and operational efficiency within the team.
Evaluate technology choices (native cloud services vs. standard IaaS) by querying providers, conducting POCs and providing evaluations of each opportunity, including ROI evaluations
Provides regular governance, optimization and compliance recommendations and audits for workloads and services running in the cloud
Ensures cloud-based networking and security capabilities align with and integrate with our broader hybrid cloud / data center ecosystem
Provide design feedback into custom and COTS workloads that are targeted for the cloud
Implement proactive cloud cost management solutions so busines areas and technical domains can easily track, monitor, forecast and optimize their cloud costs
Reviews overall resource usage in detail and eliminate wasteful spending via continuous reporting and governance tracking
Forecasts and budgets cloud costs on monthly/annual basis based upon the current/past spend.
Intelligent consumption planning by leveraging all available discount services with cloud providers
Drives accountability by identifying which teams are driving cloud spend and ensure owners make data-driven decisions that balance needs and cost
Provide clear and transparent feedback to T&I peers, senior leadership, and business teams
Cultivate a customer / employee orientation across all team members and peer teams
American Water is firmly committed to Equal Employment Opportunity (EEO) and prohibits employment discrimination for employees and applicants based on his or her age, race, color, pregnancy, gender, gender identity, sexual orientation, national origin, religion, marital status, citizenship, or because he or she is an individual with a disability, protected veteran or other status protected by federal, state, and local laws.