Provider Data Representative (Dental) at Cigna in DENISON, Texas

Job Description:

Provider Data Representative

This production role is an entry-level position in the Dental National Contracting Unit that delivers straightforward administrative and/or other basic business services supporting existing dental network and the contracting teams. Supports and maintains positive relationships with health care professionals within the network that are contacting Cigna by phone. Receives requests to add new locations or providers to existing contract arrangements. Coordinates provider enrollment, and assists with coordination of meetings with providers or their office staff for training, contracting, and reporting. May be responsible for reporting and tracking provider calls and complaints. Issues tend to be routine in nature. Good knowledge and understanding of Provider Data and business/operating processes and procedures. Works to clearly defined procedures under close supervision.

Responsibilities include, but not limited to:

• Receiving, opening, assessing, and data entry of incoming mail, email and fax


• Outreach to providers or office staff to obtain missing or additional information to ensure applications and contracts meet compliance


• Pull together new applications and contracting packets as needed, ensuring compliance


• Collaborate with internal departments as needed to fulfill incoming mail requests


• Clerical work that includes creating new records or maintaining proper data in contact management system


• Maintain positive relationships with health care professionals and their office staff extending quality service

Qualifications:

• High school diploma or equivalent


• Ability to multi-task and prioritize


• Strong verbal and written communication skills


• Basic proficiency in Microsoft Office products


• Must be a current contractor with Cigna, Express Scripts, or Evernorth. Evernorth is a new business within the Cigna Corporation.

About Cigna

Cigna Corporation exists to improve lives. We are a global health service company dedicated to improving the health, well-being and peace of mind of those we serve. Together, with colleagues around the world, we aspire to transform health services, making them more affordable and accessible to millions. Through our unmatched expertise, bold action, fresh ideas and an unwavering commitment to patient-centered care, we are a force of health services innovation. When you work with us, or one of our subsidiaries, you'll enjoy meaningful career experiences that enrich people's lives. What difference will you make?

Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.

If you require reasonable accommodation in completing the online application process, please email: SeeYourself@cigna.com for support. Do not email SeeYourself@cigna.com for an update on your application or to provide your resume as you will not receive a response.