Internal Communications & Marketing Manager at Beth Israel Deaconess Medical Center in Woburn, Massachusetts

Job Description:

Department Description: This position will be working our of HMFP's Woburn Office at 600 Unicorn Park.

Job Location: Woburn, MA

Req ID: 39041BR


Job Summary: Under the direction of the HMFP Chief Communications Officer (CCO), the position of Internal Communications & Marketing Manager will support the CCO create and launch a state-of-the-art internal communications and B2B marketing platform for the organization. The position will oversee the development and distribution of internal communication efforts as well as support physician-to-physician marketing, recruitment, and retention efforts.

This position requires an individual to be a passionate storyteller with the ability to communicate across multiple platforms (editorial, social, video, digital, web, infographics), is experienced working within complex, matrixed organizations, and can work efficiently and collaboratively with executive leadership and departmental teams to achieve goals.

Essential Responsibilities:

1. Oversee editorial, design, and distribution process for HMFP's primary weekly newsletter and several special topic editions. Serve as point person with senior leadership and 13 departments to create editorial calendar, manage story content, layout and design. Coordinate departmental newsletter HMFP brand and identity efforts. In addition, contribute to agenda development.


2. Has the authority to direct and support managers with functional area responsibilities. Has the direct responsibility to undertake the following employment actions: hiring, termination, corrective action and performance reviews. Direct Reports: None Indirect Reports: None



3. Assists in planning, monitoring and/or managing budget in functional area of department.

Required Qualifications:

1. Bachelor's degree required. Bachelor's degree preferred.


2. 5-8 years related work experience required in Marketing and communications experience. and 1-3 years supervisory/management experience required


3. Advanced skills with Microsoft applications which may include Outlook, Word, Excel, PowerPoint or Access and other web-based applications. May produce complex documents, perform analysis and maintain databases.

Competencies:

1. 
   Decision Making: Ability to make decisions that are guided by general instructions and practices requiring some interpretation. May make recommendations for solving problems of moderate complexity and importance.


2. 
   Problem Solving: Ability to address problems that are varied, requiring analysis or interpretation of the situation using direct observation, knowledge and skills based on general precedents.


3. 
   Independence of Action: Ability to set goals and determines how to accomplish defined results with some guidelines. Manager/Director provides broad guidance and overall direction.


4. 
   Written Communications: Ability to communicate complex information in English effectively in writing to all levels of staff, management and external customers across functional areas.


5. 
   Oral Communications: Ability to verbally communicate complex concepts in English and address sensitive situations, resolve conflicts, negotiate, motivate and persuade others.


6. 
   Knowledge: Ability to demonstrate broad and comprehensive knowledge of theories, concepts, practices and policies with the ability to use them in complex and/or unprecedented situations across multiple functional areas.


7. 
   Team Work: Ability to lead collaborative teams for larger projects or groups both internal and external to the Medical Center and across functional areas. Results have implications for the management and operations of multiple areas of the organization.


8. 
   Customer Service: Ability to provide a high level of customer service to patients, visitors, staff and external customers in a professional, service-oriented, respectful manner using skills in active listening and problem solving. Ability to remain calm in stressful situations.

Physical Nature of the Job:
Sedentary work: Exerting up to 10 pounds of force occasionally in carrying, lifting, pushing, pulling objects. Sitting most of the time, with walking and standing required only occasionally Apply Now