Posted in Other 18 days ago.
Organization : Resource Data Management - Americas
ENGIE Impact delivers sustainability solutions and services to corporations, cities and governments across the globe. Comprised of existing and proven ENGIE Group businesses, ENGIE Impact brings together a wide range of strategic and technical capabilities, to provide a comprehensive offer to support clients in tackling their complex sustainability challenges from strategy to execution. Why join us?
With 18 offices worldwide and headquarters in New York City, ENGIE Impact today has a portfolio of 1,000 clients, including 25% of the Fortune 500 Companies, across more than 1,000,000 sites. Uniting ENGIE Insight, Ecova UK, Red Engineering and the Advisory and Advanced Analytics division of Tractebel under a common umbrella, ENGIE Impact was created to engage with executives and organizational leaders to set tailored strategies and specific roadmaps to achieve their sustainability and zero-carbon objectives, across energy, water, waste and more, globally.
Ready to act Right Now, for Tomorrow?
Under the direction of a Project Coordinator or Team Leader, is responsible forperformingall facets of opening and closing accountsfor adesignated specialproject.
Collect information and details regardingneededutility services.
Coordinate setup and/or closure of accounts with utility providers.
May also coordinate meter sets, including negotiating terms and requirements.
Create sites/accounts in system.
Manage and maintain multiple spreadsheets containing large datasets.
Coordinate various details forspecialproject.
Analyze and review reports and spreadsheets for accuracy, completeness,and errors.
Identify and resolveerrors in both written and text documents.
Respond to customerquestions,complaints and concerns to ensure customer retention and satisfaction.
May provide administrative services such ascopying documents, composing email and internal memos, and creating presentations and reports.
Generate reportsand prepare and monitor invoices.
Performtasks including answering customercalls,responding to emails,printing and/or creating training materials, data entry, scheduling meetings and training sessions, filing documents.
Support project teamas needed to meet deadlines.
Performs related work as required.
We are looking for talented and motivated people to create the future of sustainability transition. Join a rewarding and flexible work environment that encourages innovation and creativity and help us meet the energy challenges of today and tomorrow.
Requires priorexperience involving customer service, interacting with clients in person and by phone, and organizing and prioritizing work tasks.Prefer experience working with construction, contractors or utilities.
Standard concepts, practices, and procedures within a particular field required.
Proven ability to work with Microsoft Office Suite products.
Demonstrated ability toplan and accomplish goalswithin a deadline.
Strong organizational skills and attention to detail.
Ability to multi-task.
Ability to deliver a high level of customer serviceboth internally and externally.
Effective communication skills, both written and verbal
Ability to remain calm during hectic periods of activity.
Equal Employment Opportunity
All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.