Data Entry Representative at Los Angeles Times in El Segundo, California

Job Description:

Join the hundreds of talented and innovative team members who are making an impact every day at California Times, incorporating Los Angeles Times and San Diego Union-Tribune, two of the most iconic media brands in the nation. Whether you love to tell compelling stories or want to drive our award-winning powerhouse in new directions, the Los Angeles Times team is the place to be.

Job Description Summary

Los Angeles Times is seeking several people for temporary data entry roles to work on a project in preparation for the implementation of a new software tool.

Responsible for performing data entry work using a computer and appropriate software, entering, updating, reviewing, researching, verifying and/or retrieving data into/from various systems, and ensuring the accuracy and confidentiality of information recorded. Performs other related duties as assigned.

Job Description

Responsibilities:

• Accurately enter Subscriber data into DSI while maintaining data entry requirements by adhering to data program techniques and procedures.


• Maintains, reviews and processes Subscriber information into DSI via queues by interrogating data for deficiencies; resolving discrepancies by using standard procedures before processing.


• Responsible for posting and interrogating Mather price increase files weekly, Estimated customers 156,000 annually with a revenue impact of $174,000.


• Maintains both internal and external customer confidence and protects operations by keeping information confidential.


• Contributes to team effort by accomplishing related results as needed to attain company goals.


• Recommends process improvement techniques to System Operations Manager for continued best practices approach.


• Escalates any system issues and department challenges to System Operations Supervisor and make recommendations of potential solutions.


• Understand the importance of PCI compliance and act to ensure PCI compliance is maintained.


• All other duties as assigned.

Requirements:

• Data Entry.


• Strong data processing skills – typing skills of 40+ wpm and 10 key by touch.


• Must be able to operate a personal computer and be proficient at using Microsoft Office Word, Excel, and Outlook.


• Excellent detail orientation and possess the ability to follow the flow of business transactions.


• Must possess the ability to multi-task and have time management skills.


• Must possess the ability to troubleshoot and problem solve various inquiries as needed.


• Must possess excellent interpersonal and verbal/writtencommunication in order to interact with internal and external customers.


• Must be able to work cooperatively and adaptively in a team setting.


• Must be able to work under pressure, multitask and produce high quality work in a deadline driven environment.


• Must be able to utilize computers, software systems and tools.


• Must be able to work rotation shifts including weekends and holidays.

Education/Certification:

• High school diploma or equivalent.

This is a temporary project. Duration from 90 - 180 days.

Thank you for your interest in joining our team at the Los Angeles Times!  We look forward to reviewing your application.