Manager Systems Administration at Garmin International in Olathe, Kansas

Job Description:

GPS Manufacturer/Distributor

POSITION SUMMARY:

The Systems Administration Manager is accountable to the Director, IT Infrastructure for:

• Establishment and execution of strategy and vision for the Global Systems Administration team


• Management of internal Global Systems Administration staff


• Management of team priorities and delivery of Global Systems Administration projects


• Maintenance and continual improvement of operational standards (performance)


• Exceeding customer expectations


• Coordination with Global Systems Administration vendors. 

ESSENTIAL FUNCTIONS:

• Works closely with the Directors of Infrastructure and Security, as well as with the Data Center Operations Manager and Network Manager to ensure infrastructure solution, process, and approach consistency.


• Provides functional leadership and management to the Global Systems Administration staff. Including day-to-day management, annual reviews, and other aspects of leadership.


• Oversight and management of a Global Systems Administration equipment. 


• Manage projects and priorities for the Global Systems Administration team, by 
  
  
  
  • Ensuring each project is aligned with Garmin business priorities
  
  
  • Ensuring each project is well defined and has plans for success
  
  
  • Collaborating with local and global stakeholders in the design of Systems Administration solutions to meet business challenges and requirements
  
  
  
  


• Acts as an advocate for the customer to the Global Systems Administration team. Ensures that the Systems Administration team understands appropriate criticality of solution and situations. Helps prioritize items to ensure appropriate order of execution.


• Organizes team to deliver and assist on numerous requests as required including but not limited to: Linux server solutions, Logging, Puppet deployments, Disaster Recovery, Load Balancers, Storage, Monitoring and maintenance, and other special troubleshooting or implementation projects as assigned


• Strengthens key Global partnerships with server and  platform technology, hardware, software, and service vendors


• Researches new technologies that deliver business value and operational return


• Analyzes complex business needs, and recommend and facilitate implementation of server and platform enhancements or upgrades to performance and reliability of IT solutions


• Delivers cost effective solutions through detailed analysis to determine the Total Cost of Ownership


• Evolves standards and procedures that enable the design, build, research, analyze, configure, harden, troubleshoot and maintenance of supported systems


• Improves service and project execution standards and assure staff preparedness and capability through coaching, mentoring and direct leadership


• Acts as a representative for IT at customer review meetings when appropriate


• Analyzes existing server and platform infrastructure and recommend changes to Director


• Assists Director in departmental budgeting

OTHER RESPONSIBILITIES:

• Demonstrate the ability to work independently and prioritize multiple objectives in a rapidly changing environment.


• Communicate complex issues in both oral and written form in terms clearly understood by technical and non-technical audiences.


• Providing an environment within the team which fosters team work and career satisfaction.


• Improve team member effectiveness by identifying and executing specific training plans for personal growth and development.


• Assist in the ongoing development of continuous improvement initiatives within Garmin’s IT group utilizing Agile Principles, Project Management Methodologies & Practices and Quality and Process improvements.


• Conduct annual performance evaluations


• Accept and complete projects and other miscellaneous IT duties as assigned

EDUCATION, EXPERIENCE, AND SKILLS REQUIRED:

• 7+ years Global systems management experience in a heterogeneous environment


• Strategic leader defining roadmap, policy and process for global network teams


• Proven track record of project delivery including the coordination and management of projects in a dynamic, fast paced environment.


• Knowledge of analysis, design and configuration of complex systems.


• Demonstrated experience successfully coordinating teams and multiple projects in a matrix environment 24x7 enviornment.


• Experience in procurement, budgeting, forecasting, and asset management


• Strong interpersonal, written, and oral skills

DESIRABLE QUALIFICATIONS:

• Previous experience in a multi-location, global environment is preferred.


• Previous experience as a Systems Administrator is preferred.


• Experience with Sarbanes-Oxley (SOX), Payment Card Industry (PCI), Information Technology Information Library (ITIL) or other regulatory issues.


• Certification in a nationally accredited project management discipline (i.e., PMI, PMP, Six Sigma, Unified Rational, etc.) is preferred.

Garmin International is an equal opportunity employer.  Qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, citizenship, sex, sexual orientation, gender identity, veteran’s status, age or disability.