Food & Beverage Marketing Manager at Carolina in Carolina, Puerto Rico

Job Description:

Food & Beverage MarketingManager
Fairmont El San Juan Hotel F&B Marketing Manager manages the Marketing and PR of the F&B Division. This position will work closely with the Director of F&B, Director of Restaurants, Executive Chef, and Director of Entertainment to create regular weekly activations in our Pools, Bars, and Restaurant venues. This role will monitor revenue performance on a daily/ weekly/ monthly basis and provide direction for marketing campaign strategy to maximize revenue performance. This position will have expertise managing social media, digital/ print design and advertising strategy, entertainment programming including DJ's/ bands/ ticketing promotion teams. The Marketing Manager will work closely with various support divisions in the hotel such as Marketing/ Sales, PR, F&B, Rooms to ensure communication and strategic planning for hotel and local guest marketing.

What is in it for you:

• Employee benefit card offering discounted rates in Accor worldwide
• Learning programs through our Academies and the opportunity to earn qualifications while you work
• Opportunity to develop your talent and grow within your property and across the world!
• Ability to make a difference in the local community through our Corporate Social Responsibility activities, like Planet 21

What you will be doing:

• Responds to all Restaurant/ Bar social media accounts that have negative and positive guest reviews. Creates interactive/ rapport building experiences between the social media/ online site user and the hotels restaurant/bars.
• Manage the Opentable Pro Platform utilizing the marketing tools: email campaigns, maintain high review scores (opentable, yelp, trip advisor, google), guest profiles (likes/dislikes), influencer profiles, strategic marketing campaigns and ROI on weekly/monthly basis.
• Identify opportunities to further expose the restaurant and bar operations to additional revenue opportunities, such as local sport/cultural/holiday/art/music/dining activations and will produce positive ROI.
• Proactively explore all opportunities locally that will assist in positioning the Food and Beverage venues positively marketed, such as: Puerto Rico Tourism Association, National Restaurant Association, etc.
• Manage all Food and Beverage creation, design, and implementation of websites; align with Corporate approved F&B Brand/ Marketing and PR guidelines.
• Manage the Food and Beverage email database and communication strategy.

Your experience and skills include:

EDUCATION & SKILLS

• Bachelor's Degree in Marketing preferred but not required.
• 1-5 years' experience working in Nightlife venues, which include Nightclubs and Bars.
• 1-5 years' experience working in Restaurants.
• Strong understanding / experience of Hotel Operations in a multi-cultural environment; with strong background in Restaurants and Bars.
• High level of drive for results; adaptable and flexible with the ability to build relationships.
• Strong planning and organizing skills with great attention to details.
• Excellent guest relations, problem solving and time management skills
• Excellent written and verbal communication in English.
• Working knowledge of Micros
• Four-year college degree in Hotel and Restaurant Management required

• At least five years' experience in related field preferred. Hotel restaurant management experience preferred.
• Experience with supervision of employees required .
• Hospitality experience preferred

Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/

Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS