Ntrepid, LLC is an Equal Opportunity / Affirmative Action employer. Applicants and employees are considered for positions and are evaluated without regard to race, color, religion, gender, gender identity, national origin, age, genetic information, mental or physical disability, protected veteran status, sexual orientation, marital status or any other protected Federal, State/Province or Local status unrelated to the performance of the work involved. EOE/AA/MFDV.
Ntrepid's Customer Operations and Support (COPS) department seeks a talented and energetic Program Specialist to provide procurement, operations, and program management support on multiple Special Programs projects and programs. The ideal candidate has a strong background in communication, organization, and problem solving, the desire to learn different skills sets, an interest in Internet security and technology, and the motivation to excel on a daily basis.
Develop and improve various methodologies related to the successful execution of day-to-day operations in COPS
Plan, organize and conduct research on technical and non-technical program-related topics
Analyze and compile technical and non-technical data on program-related topics for use in briefings, publications, reports and decision making
Research, evaluate, and negotiate IT-centric contracts and purchases
Provide timely 24/7 on call support and service to internal and external customers in the event of network outages or customer impacting events
Respond to requests for information and manage quickly changing deadlines and priorities
Collaborate and communicate with program colleagues, consultants, and members of various other teams within the company on coordinated tasks
U.S. Citizenship required
Ability to obtain/maintain a security clearance. Top Secret Clearance or higher preferred.
Bachelor's Degree and corresponding work experience demonstrating an ability to maintain confidentiality of program, work, and related requirements and outcomes
2 years+ of relevant experience
Ability to problem solve and troubleshoot complex issues
Effective written and oral communication skills and the ability to interface with a variety of stakeholders, including end users, engineers, vendors, clients and senior management on all issues related to the support of the project
Ability to work independently and as part of a small team
Ability and desire to work in a fast-paced environment with changing priorities and activities as needed
Willingness and desire to gain new skills sets in technology space