Job Description:

Express Service Advisor

Bergstrom Ford of Neenah

DRIVE YOUR CAREER FORWARD AT BERGSTROM AUTOMOTIVE AND APPLY TODAY.

WHAT YOU'LL DO

• Being the liaison between the guest and our Service Technicians.


• Asking the right questions to the guest and relaying that information to the Technicians. Ensuring the vehicle is serviced accurately the first time.


• Walking through diagnosis with guest in non- technical terms. Providing guest with complete and accurate estimated cost of repairs.


• Providing timely and prompt status updates to the guest. Letting them know where their vehicle is in the process.


• Communicating with guests, service team and management if problems arise.


• Always striving to exceed guests expectations! 

WHO'S RIGHT FOR THE JOB?

• Previous experience as an Express Service Advisor or Service Writer preferred but not required


• Eagerness to learn


• Upbeat and positive personality


• Active Listening Skills


• Excellent Guest/Customer Service


• Strong Communication Skills


• Relationship Building Skills  

OUR COMMITMENT TO YOU

• Competitive compensation!


• Medical, Dental, Vision


• Life Insurance


• Vacation Time


• Discounts on vehicles, service, and parts


• 401(k) with company match


• Paid Vacation and Holidays


• Wellness Program


• Free Team Member Clinic 


• Free Health Coach


• Employee Assistance Program


• Employee Referral Program


• Verizon Wireless Discounts


• Opportunities for growth!

WHO WE ARE!

• Wisconsin’s largest Automotive group.


• Established in 1982.


• 1,600+ team members and growing.


• 30 dealerships and 36 brands.


• Ranked as one of the best dealerships to work for by Automotive News! 


• Glassdoor voted Bergstrom as one of the best companies to work for in 2020 and 2021!


• Recognized by the Better Business Bureau and Time Magazine


• Committed to giving back to our communities by supporting organizations like Make-a-wish, United Way and Drive for a Cure!

Drive your career forward today! APPLY NOW!

Bergstrom Automotive is an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or national origin.

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