Resource Planning Lead Analyst - Express Scripts at Cigna in Burlington, New Jersey

Job Description:

POSITION SUMMARY

The Resource Planning Lead Analyst collaborates with the Resource Management Team and Site Management to provide tactical plans for executing resource deployment strategies, a balanced and level loaded workflow, and output expectations based upon demand and capacity analysis on a daily, weekly and monthly basis. Performs retrospective metrics analysis for continuous improvement opportunities. Monitors the day to day workflow and in collaboration with RMG partners, makes future recommendations to ensure cost and service level goal attainment.

Primary Functions

• Create and distribute daily, weekly and monthly resource, workflow and output schedule recommendations to site management.


• Provide retrospective analysis of schedule performance and continuously improves the process.


• Collaborate with RMG partners to schedule hours to accommodate short range plan and close any gaps using overtime or voluntary time off.


• Present scheduling metrics at weekly staff meetings and by email as requested.


• Monitor daily schedule performance and adjusts resources accordingly to insure cost and service level goal attainment.


• Additional duties as assigned.

Key Qualifications

• High school diploma or equivalent; Bachelor's degree preferred


• 2-5 years relevant operations experience; experience in fulfillment pharmacy preferred


• Proficient with MS Office software, specifically Excel


• Strong analytical and technical skills


• Ability to successfully lead meetings


• Excellent communication skills and the ability to influence without authority


• Ability to adapt in a dynamic work environment, learn quickly, solve problems and make decisions with minimal supervision.


• Ability to work collaboratively with other departments to resolve complex issues with innovative solutions.

About Cigna

Cigna Corporation exists to improve lives. We are a global health service company dedicated to improving the health, well-being and peace of mind of those we serve. Together, with colleagues around the world, we aspire to transform health services, making them more affordable and accessible to millions. Through our unmatched expertise, bold action, fresh ideas and an unwavering commitment to patient-centered care, we are a force of health services innovation. When you work with us, or one of our subsidiaries, you'll enjoy meaningful career experiences that enrich people's lives. What difference will you make?

Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.

If you require reasonable accommodation in completing the online application process, please email: SeeYourself@cigna.com for support. Do not email SeeYourself@cigna.com for an update on your application or to provide your resume as you will not receive a response.