Integration Technician at Cross Technologies Inc in Whitsett, North Carolina

Job Description:

The Integration Technician position is comprised of implementation and troubleshooting of automation systems for multiple projects and service calls active within our organization. 

Essential Functions

1. Ability to handle the implementation of plant automation using our in-house integration methods and vendor supplied hardware and software.


2. Ability to troubleshoot electrical and electronic components.


3. Ability to read and comprehend mechanical drawings.


4. Ability to read and comprehend electrical schematics.


5. Basic use of hand tools for electrical and electronic troubleshooting.


6. Basic use of hand tools for assembly of mechanical components.


7. Interacts with our customers to meet the needs of the project or service call.


8. Interacts with our sales staff to be sure the requirements of the project are understood.


9. Ability to work as a functioning team member.

Additional Responsibilities

1.  Sales:  Occasionally supports the sales staff by acting as the technical consultant for potential projects. 


2. Administrative

1. Completes the associated paperwork for projects and service calls.


2. Enters their time on a weekly basis. 

Education and Experience

1. A two year technical degree or equivalent related experience is preferred.


2. Strong electrical and mechanical background is preferred.


3. Plant Process control/manufacturing experience is preferred. 

Required Competencies

Knowledge Required

1. Experience writing technical documents


2. Fluent Mathematical skills and problem solving expertise needed. 


3. Fluent PC/Computer skills including Internet based tools, Google Suite, MS Word, and Excel.


4. Fluent Ethernet / Networking skills desired.


5. Excellent verbal and written communication skills


6. Demonstrated ability to implement technical solutions tailored to a specific project. 


7. Demonstrated ability to read and comprehend electrical schematics.


8. Demonstrated ability to read and comprehend mechanical drawings.

Specific Attributes

1. Customer Focus - Excellent interpersonal skills at all levels of customer contact.


2. Instills Trust - High level of integrity and understanding of business ethics.


3. Communicates Effectively - Excellent listening skills.


4. Action Oriented - Self-motivated; able to work independently with minimal supervision.


5. Drives Results - Good decision making and problem solving skills; analytical.


6. Plans and Aligns - Good organizational skills.


7. Resourcefulness - Innovative, open-minded, resourceful.


8. Manages Conflict - Handles stressful situations well; adapt readily; courageous spirit.


9. Collaborates - Functions cooperatively in a team environment.


10. Nimble Learning - Integrates new information quickly.
     

Physical and Mental Requirements

1. The work environment varies from typical office environment to plant site environment


2. Travel requirement up to 30%.  May involve some overnight travel (1-2 nights a week on average) and  requires availability to travel with less than 24 hour notice (for customer emergency support, less than 5%) Travel requirements may vary depending on work assignment.


3. Individuals may need to sit or stand as needed. Requires walking primarily on a level surface for varying periods throughout the day in the plant site area. Could involve long periods of Computer work.


4. Able to lift or carry up to 40 lbs.


5. Postural activities include climbing, maneuvering, bending, stooping, kneeling. Crouching, crawling above, under and around machinery, equipment and occasionally and includes reaching, handling, touching grasping machine parts, controls, control panels, levers, and switches as needed.


6. Ability to climb ladders, stairs, platforms and scaffolding to diagnose/troubleshoot process and equipment occasionally.


7. Ability to work in non-permit required spaces and at heights of 15' to 20'.


8. Physical effort required, continuous mental and visual attention required


9. While working in the plant site environment may require working more than 40 hours to support the work efforts


10. The performance of this position includes exposure to the manufacturing areas where certain areas require the use of personal protective equipment (PPE) such as Safety Glasses with Side Shields, Hearing Protection and Safety Shoes. Primary environment: ambient room temperatures, lighting and traditional office equipment as found in a typical manufacturing environment. Required to be able to read documents and computer screens.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)

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