Onboarding Coordinator at Forward Air in Groveport, Ohio

Job Description:

Job Description

Position: Onboarding Coordinator

Job Description:

The Onboarding Coordinator is responsible for the coordination and execution of the onboarding workflow for all independent Service Providers and driver helpers. As the assigned resource from the recruiting department, the onboarding coordinator will facilitate, audit, and track various documents and enrollments throughout the onboarding process.

Core Duties & Responsibilities:

• Initiate and monitor the completion of background checks, reports, records, and certifications as needed.
• Communicate, on a routine and scheduled basis, with the onboarding candidate, recruiter, and local management.
• Assist all candidates in the completion of their paperwork as needed to finish their enrollment/onboarding
• Validate legal compliance and eligibility
• Identify resolution to issues and take actions as-well able to work in a fast-paced environment
• Understand customer and geographically driven onboarding requirements, and assign proper workflow accordingly.
• Other duties as assigned

• Strong verbal and written communication skills
• Desire for a long-term career with an industry leading company
• Ability to present and maintain a positive corporate image in a fast paced environment
• Proactively establish and maintain effective working team relationships with all support departments
• Must be proficient with Microsoft Office products including; Word, Excel, PowerPoint, Outlook, etc.

• General computer skills - Microsoft Office, Outlook, AS400

• Ideal candidate will possess a "can do" attitude with a "will do" work ethic
• Must have the ability to work in a fast paced/high volume environment
• Transportation industry knowledge and experience is a plus

Forward Air is an Equal Opportunity employer.