HR Employee Relations Manager II - Job Accommodations at AT&T in Dallas, Texas

Job Description:

Overall Purpose: This position is part of the Job Accommodation Interactive Dialogue Team.  This team is responsible for conferring advice and counsel, interpretation, direction, clarification, and guidance on a full range of Human Resources (HR) policies, practices, programs and issues, along with labor agreement interpretation.

Key Roles and Responsibilities: Primary contact to investigate and resolve HR inquiries directed from various business unit clients, union representatives and HR partners (e.g. Sr. HR Specialists, HR Generalists, Legal, Labor Relations, etc.). Analyze and confer expertise relating to HR inquiries. Responsible for Tier 1 support, providing initial investigative guidance. Position manages small to medium projects.

Recommends direction and confers expertise to a variety of business unit clients on HR issues, policies and practices and non-management collective Bargaining agreements. Exercises judgment in selecting methods and techniques for obtaining solutions. Primary liaison for employees in resolving HR issues.

This position partners with Supervisors to assist them with having an Interactive Dialouge with their employees related to their job accomodation needs.  Counsels managers on employee-related Job Accommodation matters to ensure consistency. Acts as a liason between the Supervisor/Employee and HR. This position will require deep understanding of the Job Accommodation policy and how to consel managers based on their individual employees' needs.   

Skills/Experience:

• Attendance management
• Coaching/training 
• Excellent written and verbal communication skills
• Human Resources experience a plus
• Labor Contract experience a plus

Education: Typically High School diploma or GED. Preferred Bachelors of Science/Bachelors of Arts.

Experience: Typically 2 -5 or more years of experience in related areas of responsibility.

Supervisory: No.

Principal Functional Skills / Competencies associated with this Title:

• Alignment
• Climate Assessment and Management
• Conflict Management
• Diversity and Inclusion Management
• Employee Counseling
• Employee Relations
• HR Core Application Systems
• HR Legal and Regulatory Environment
• Human Resources Policies, Strategies and Environment
• Knowledge of Organization
• Managing Multiple Priorities 

Note: Additional skills / competencies may be added to this specific requisition. During the application process, you will be asked to provide your proficiency and experience with all the skills / competencies associated with the requisition.

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 Job Code - 30591602

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