Technical Lead at Ironclad Technology Services in Camp Springs, Maryland

Job Description:

Ironclad Technology Services is a Virginia based Information Technology and Business Consulting services company focused on supporting public and private sector customers as they tackle their most daunting information technology and business challenges. We focus on solving real world business problems through innovative thinking, a talented staff, and hard work.
Ironclad is hiring a Technical Lead in Camp Springs, MD to provide technical leadership on major tasks or technology assignments.The Technical Leadbe leading business process re-engineering efforts for a federal agency that is a forerunner in Agile, Lean, andDevSecOpsinitiatives. The position requires the successful adjudication of DHSsecurity clearanceEOD Suitability.

Responsibilities

• Provides technical/management leadership and staff supervision on major tasks or technology assignments and establish goals and plans that meet project objectives.


• Directs and controls activities, having overall responsibility forservice delivery, methods, and staffing to ensure that technical requirements are met.


• Interfacing withclient and corporatesenior management.


• Develop and manage dashboards in Agile Lifecycle Management System (ALMS) tools such as JIRA, Agile Craft, and helpdesk tools like ServiceNow, etc.


• Provide support for ECN SharePoint development and management that includes creation and monitoring of ECN sites, including writing policies and standard operating procedures.


• Provide administrative support to assist Transformation Program by preparing for meetings with industry, Congressional representatives, other Government agencies, the public, and other oversight entities, conducting technical briefings, management meetings.


• Work in concert with Office of Information Technology (OIT) Agile coaches to advise and support implementation of new or revised processes.


• Provide support with initial triaging, assignments, and understanding of resolving incident tickets of ServiceNow.


• Supports staff skills matrix and succession planning for internal project promotion


• Other tasks and support activities related to contract requirements delivery for plans, reports, meetings, notes, etc.

Skills

• Has domain and expert technical knowledge


• Makes sound decisions using good judgement


• Builds rapport and establishes trust with customers


• Responds promptly and effectively to customer needs and expectations


• Motivates others to perform well


• Clearly defines responsibilities and expectations of the team


• Expresses written and verbal ideas and thoughts clearly,accuratelyand professionally


• Maintains a positive, constructive, open dialogue with others and speaks with candor and professionalism


• Provides regular performance feedbackfor encouraging and promoting culture


• Exhibits good listening and comprehension


• Leads by example for compliance and reporting


• Enhances knowledge,skillsand abilities through continued learning

Minimum Qualifications

• A Bachelor's Degree in business administration, computer science, information technology, or similar


• 6+ years of experience in software/systemsdevelopment and 4+ leading technical solutions


• A CSMand/or other technical certificationsis highly preferred


• Must be a US citizen and be able to pass DHS background investigation EOD

Physical Demands

• Remains in a sitting/stationary position continually or almost continually during the work day


• Operates a computer and performs desk-based computer tasks continually; frequently viewing a computer screen


• Rarely lifting, carrying, pushing, pulling objects and/or equipment that weighs up to 50 pounds

Ironclad Technology Services is an Equal Employment Opportunity/Affirmative Action Employer (EEO/AA). All employment and hiring decisions are based on qualifications, merit, and business needs without regard to race, religion, color, sexual orientation, nationality, gender, ethnic origin, disability, age, sex, gender identity, veteran status, marital status or any other characteristic protected by applicable law. Ironclad offers a comprehensive compensation package including Health and Dental Insurance, Vision and Life Insurance, Short-Term & Long-Term Disability, 401(K) + company match, Paid Time Off (PTO), Paid Company Holidays, Tuition Assistance Program and more.
If you are a qualified individual with a disability and/or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to access job openings or apply for a job on this site as a result of your disability. You can request assistance by contacting HRSupport@ironcladts.com or calling 757-493-3572.
#cjpost Apply Now