Bruker Daltonics, a leading manufacturer of mass spectrometry instrumentation, software and accessories, has an immediate opening for a Field Service Engineer focused on key account support in theTX area. Position is based in Dallas, Austin, or Houston. TX.The Field Service Engineerwill install and support high resolutionMass Spectrometry Instrumentation focused on trapped ion mobility.
Responsibilities
Familiarize and train customers for basic operation of the equipment
Perform remote support and diagnostic analysis to determine independently if on site corrective maintenance is required
Organize and prioritize schedule in accordance with customer requirements to determine needs for immediate attention, via onsite visits, and remote assistance
Re-qualify the entire instrument after service repair by running complex compounds for verification, in accordance with customer expectations.
Secure customer acceptance of installation and maintenance sign-off
Perform installation of new systems, preventive and corrective maintenance
Communicate and work closely with Service and Support Center, Regional Service Management and Applications Specialists
Perform other duties as required
Qualifications
B.S. in Biotech, Biology or Chemistry related fields or equivalent experience.
Minimum 3 years' experience diagnosing and repairing mass spectrometers.
Experience troubleshooting HPLC and nanoLC required.
Experience in proteomics and/or metabolomics.
Proven knowledge of analog electronics, high voltage circuitry/circuits, laser technology.
Experience with GLP and working in a regulated environment.