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Field Service Engineer - TX at Bruker Corporation in Houston, Texas

Posted in Other 30+ days ago.





Job Description:


Field Service Engineer - TX

Job Locations

US-TX-Houston | US-TX-Houston | US-TX-Dallas














Req. #
2020-8651
# of Openings
1
Position Type
Regular Full-Time

Overview

Bruker Daltonics, a leading manufacturer of mass spectrometry instrumentation, software and accessories, has an immediate opening for a Field Service Engineer focused on key account support in theTX area. Position is based in Dallas, Austin, or Houston. TX.The Field Service Engineerwill install and support high resolutionMass Spectrometry Instrumentation focused on trapped ion mobility.

Responsibilities

    Familiarize and train customers for basic operation of the equipment
  • Perform remote support and diagnostic analysis to determine independently if on site corrective maintenance is required

  • Organize and prioritize schedule in accordance with customer requirements to determine needs for immediate attention, via onsite visits, and remote assistance

  • Re-qualify the entire instrument after service repair by running complex compounds for verification, in accordance with customer expectations.

  • Secure customer acceptance of installation and maintenance sign-off

  • Perform installation of new systems, preventive and corrective maintenance

  • Communicate and work closely with Service and Support Center, Regional Service Management and Applications Specialists

  • Perform other duties as required

Qualifications


  • B.S. in Biotech, Biology or Chemistry related fields or equivalent experience.

  • Minimum 3 years' experience diagnosing and repairing mass spectrometers.

  • Experience troubleshooting HPLC and nanoLC required.

  • Experience in proteomics and/or metabolomics.

  • Proven knowledge of analog electronics, high voltage circuitry/circuits, laser technology.

  • Experience with GLP and working in a regulated environment.

  • Strong technical skills involving analytical instrumentation.

  • Excellent customer focus with ability to reliably respond to inquiries, communicate and interact with customers with a range of technical expertise.

  • Ability to work independently and manage competing priorities to meet deadlines within a customer-focused work environment.

Additional Requirements:


  • Focus on theTXarea with ability and willingness to travel up to 50% as required by customer demand.

  • May require lifting (up to 50 lbs), bending, and squatting and working in laboratory environments.

  • Valid Drivers' License issued by state of residence and in good standing.


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