Job Description:

Description

GMS is the leading North American distributor of gypsum wallboard, acoustical ceiling products and other specialty building materials. Founded in 1971, GMS now operates a network of more than 250 distribution centers nationwide. For more information about GMS, visit www.gms.comor any one of our subsidiary company websites.

Summary of Position:

The primary function of a branch manager is to manage and direct all operation and sales activities of the assigned yard/branch while providing excellent service and delivery execution.

Duties & Responsibilities:

• Meets profit goals for the yard


• Maximizes opportunities for improving net profit and develops ways to correct negative trends


• Maintains relationships with customers and understands their needs maximum profit performance


• Assists sales team with developing new customers and follows up on sales leads


• Assists credit with overdue accounts receivables


• Sets pricing and determines appropriate pricing for yard


• Responsible for post-delivery customer audit program to improve business processes


• Responsible for overall customer satisfaction and order accuracy programs


• Resolves customer complaints about service delivery and product quality


• Orders board and materials within general company purchasing guidelines


• Maintains inventory levels and records in the yard


• Oversees responsibility for inter-office procedures


• Responsible for accurate input and confirmation of sales orders, customer information and related reports which support sales order entry process


• Approves all credit memos and return authorizations


• Ensures that yard's staffing and equipment will meet delivery needs


• Ensures trucks and team members are scheduled appropriately


• Establishes and maintains the overall operational and delivery strategies


• Overall responsibility for managing variable expenses within budgeted targets


• Maintains proper maintenance and equipment protection program


• Understands and plans for equipment depreciation


• Ensures equipment is maintained to company operating standards


• Overall responsibility for yard safety, cleanliness and injury/accident prevention


• Responsible for overseeing and enforcing safety programs and procedures


• Investigates all accidents and injuries thoroughly

Other Competencies:

• Ability to self-manage, show initiative and be proactive


• Communicate professionally, both verbally and in writing to coworkers and customers

Basic Qualifications:

• Minimum of 5 years of related work experience


• Strong Microsoft office skills


• Demonstrated knowledge of managing a profit-making operation by setting and meeting goals


• Demonstrated knowledge of overall distribution business

Physical Demands:

• Must be able to remain in stationary position 50%Frequently, will move about inside the office and warehouse


• Must be able to operate basic office machinery


• Must be able to communicate with team and management and be able to exchange accurate information in these situations.


• Constantly working in office and warehouse environment

Mental Demands:

• Must be able to problem solve and prioritize tasks


• Must be able to manage stress depending on tasks


• Must be able to multitask


• Must be able to receive and analyze information


• Must be able to quickly communicate solutions if problems occur


• Must be able to demonstrate a high degree of sound judgement

Company Benefits:

• Medical, Dental, Vision, Disability & Life Insurance


• 401k


• Paid holidays & vacation days

This job description is subject to change at any time.

Launch your career with a national building materials distributor and discover opportunities for growth and advancement. Our people have the independence and authority to make a difference. We invest in relationships, and every person is important. Our highest priority is serving others. We passionately pursue a safe work environment along with a relentless focus on operational excellence. We believe you can never go wrong doing the right thing.

EQUAL OPPORTUNITY EMPLOYER