Assistant General Manager at MacCall Management LLC in West Valley City, Utah

Job Description:

At Crystal Inn Hotel & Suites, our Assistant General Managers provide outstanding guest service while executing and indirectly supervising all departments. They draw from previous experience and company provided training to make smart operational decisions.

We offer unique company perks and benefits such as:
• Health, Dental, and Vision benefits for Full-Time Associates
• Company provided lunch
• Monthly bonus potential
• Pay for Grades for Dependents
• 401k Retirement benefits
• Gym Reimbursement
• Tuition Reimbursement and Scholarship Programs for Associates and Dependents

About the Job

• Oversees hiring, training, coaching, monitoring, and counseling all associates. 


• Assists and executes all other duties that become apparent through managing the hotel or as directed by the General Manager.


• Assist the General Manager with day-to-day operation of the hotel.


• Conducts staff meetings and coordinates the efforts and activities of various departments in the absence of the General Manager.


• Meets deadlines to include but not limited to, financial accounting, inventory, deposits, change orders, associate information, evaluations, payroll, and month end procedures. 


• Assist the General Manager to prepare and meet budget goals by reviewing profit and loss statements. 


• Participate in weekly and monthly staff meetings.


• Prepares and maintains front desk schedules.


• Supervises and trains all front desk associates. 


• Monitors room inventory and wait lists. 


• Must be available to work weekends and evenings.

About You

• Bachelor’s Degree in Hotel Management, Marketing, Business, or relevant field of work, or equivalent combination of education and work-related experience preferred but not required.


• Strong analytical and reasoning skills.


• Team player with excellent communication and collaboration skills.


• Ability to work independently in addition to working with various teams throughout the organization.


• 1-3 years of experience in reservations and management. 

Who We Are

Crystal Inn Hotel & Suites is a unique, independent hotel group based in Salt Lake City, Utah.  Operated by MacCall Management, LLC, Crystal Inn Hotel & Suites is soon to celebrate 25 years of exceptional guest service by “delighting every guest, every day, one at a time.”  We believe and live our core values of SERVE.  Safety, Excellence, Respect, Value, and Efficiency. 

See job description

Salary: