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Utility Person at Pennsylvania American Water in Kane, Pennsylvania

Posted in Other 30+ days ago.

Type: Full-Time

Job Description:

Diversity of backgrounds, ideas, thoughts, and experiences is vital to our culture and the way we do business.  Creating an environment where differences are embraced and where every person feels engaged and included makes us safer, stronger, and more successful.

With a history dating back to 1886, American Water is the largest and most geographically diverse U.S. publicly traded water and wastewater utility company.  The company employs more than 7,000 dedicated professionals who provide regulated and market-based drinking water, wastewater and other related services to 15 million people in 46 states.  American Water provides safe, clean, affordable and reliable water services to our customers to help make sure we keep their lives flowing.  For more information, visit and follow American Water on Twitter, Facebook and LinkedIn.

Do you want to dive into the water utility industry and get your feet wet? Are you looking to utilize your mechanical skills, while growing your career with a dynamic company? If so, look no further! Pennsylvania American Water in Kane, PA is seeking a Utility Person to join their team! This role touches every part of the business from a utility perspective, including meter reading, customer service, and handling PA One Call. 

Primary Role

Performs a variety of tasks in the operation and maintenance of water distribution and wastewater collection system facilities.

Key Accountabilities

  • Inspects, operates, maintains, troubleshoots, installs and repairs water distribution and wastewater collection system facilities including but not limited to a) water mains, valves, hydrants and service lines, 2) sewer lines, manholes and service laterals, and 3) pumping and flow control facilities. Responds to customer service inquiries including service disruptions, service line problems and grinder pump malfunctions. Investigates complaints and determines corrective action per company procedure. 

  • Performs new service activity including tap installation and records keeping. Monitors plant operations (as needed), water distribution and wastewater collection systems and makes adjustments as directed to control their operations. 

  • Operates and maintains plant process equipment as directed. 

  • Completes all necessary forms, sketches, and field notes and uses maps and records. Maintains all necessary records. Maintains tools and work equipment.

  • Performs maintenance and light construction duties including repairs and/or improvements to physical plant, custodial duties, and related building and grounds activities. Performs facility mark-out pursuant to Pennsylvania One-Call. 

  • Performs other duties as assigned by supervisor.


  • Mechanical ability sufficient to understand the operation of pumps, valves, motors and other mechanical equipment related to operations and maintenance.

  • Working knowledge of distribution/collection systems.


  • GED/High School graduate or state recognized education equivalency certificate.


  • PA DOT Certification required. Valid PA Driver's license.


Position is subject to 24 hour call-out and overtime.

Short Description


Champions safety


Cultivates innovation

Customer obsessed

Drives Results

Nimble learning

Join American Water...We Keep Life Flowing

American Water is firmly committed to Equal Employment Opportunity (EEO) and prohibits employment discrimination for employees and applicants based on his or her age, race, color, pregnancy, gender, gender identity, sexual orientation, national origin, religion, marital status, citizenship, or because he or she is an individual with a disability, protected veteran or other status protected by federal, state, and local laws.


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