Reports to the Manager, Business and Member Services. Is primarily responsible for obtaining club memberships and participating in special events, promotions and planning. Makes inside sales presentations to prospective Beacon Health & Fitness members. Conducts tours of the Beacon Health & Fitness. Works in collaboration with Beacon Health & Fitness management team on customer service initiatives to enhance sales effectiveness and member retention.
MISSION, VALUES and SERVICE GOALS
MISSION: We deliver outstanding care, inspire health, and connect with heart.
VALUES: Trust. Respect. Integrity. Compassion.
SERVICE GOALS: Personally connect. Keep everyone informed. Be on their team.
Education and Experience
The knowledge, skills and abilities as indicated below are normally acquired through the successful completion of a high school diploma or equivalent. Bachelor's Degree in Business, Marketing or a related field is preferred. A minimum of one year of clerical and customer service experience is required. A minimum of one year of successful sales experience with knowledge of the health and fitness industry is preferred.
Knowledge & Skills
Possesses knowledge of the fitness and wellness industry in order to understand and match the programs, facilities and services offered at the Beacon Health and Fitness with potential member needs.
Requires the ability and knowledge of prospecting, selling techniques and follow-up skills to capitalize on potential sales leads.
Demonstrates problem-solving skills with the ability to overcome objections and has a track record of success in closing sales.
Demonstrates the interpersonal and communication skills (both verbal and written) necessary to communicate and present a sincere interest in improving the health and well-being of the general public.
Requires the proficiency in computer software applications (i.e., word processing, graphics, etc.) necessary to perform the essential functions of the position.'
Possesses a personal commitment to positive fitness and health practices and presents an image consistent with a fit and healthy lifestyle.
Works in a fitness club and office environment.
Requires ability to work flexible hours, including weekends.
Requires the physical ability and stamina to perform the essential functions of the position.