CIB_Control Management_Generic_US_JPMC at JPMorgan Chase Bank, N.A. in Jersey City, New Jersey

Posted in General Business 18 days ago.

Type: Full-Time





Job Description:

Organization Description

JPMorgan Chase & Co. (NYSE: JPM) is a leading global financial services firm with assets of $2.6 trillion and operations worldwide. The firm is a leader in investment banking, financial services for consumers and small business, commercial banking, financial transaction processing, and asset management. A component of the Dow Jones Industrial Average, JPMorgan Chase & Co. serves millions of consumers in the United States and many of the world's most prominent corporate, institutional and government clients under its J.P. Morgan and Chase brands. Information about JPMorgan Chase & Co. is available at www.jpmorganchase.com

Within CIB Digital & Platform Services, Securities Services Operations (SSO) provides operational support for all securities and derivatives processing, asset servicing, fund administration, settlement and collateral management, reconciliations and billing. Network Management (NM) is a central function responsible for managing J.P. Morgan's Lines of Business (\"LOBs\") relationships with their network of local market participants and market infrastructures.

The Operations Control Management team (OCM) provides comprehensive operational, regulatory and governance support for SSO & NM. The team is responsible for implementing proactive operational risk management controls consistently across SSO & NM, and reporting on risk events as and when these happen. The team is forward-thinking in terms of how it manages risk with data management and associated tooling being a core enabler. The latest data tools are used to harvest, analyse and report information / data across different parts of SSO & NM and data visualization is extensively used to help drive better decision-making. The OCM ability to apply Data Quality, Data Visualisation, Data Lineage and Machine Learning to develop, implement and maintain a best in class governance and control environment is critical to the success of SSO & NM.

Employer Description

J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world's most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as any mental health or physical disability needs.

Job Description

This role sits in Digital and Platform Services, supporting Securities Services Operations across Broker Dealer and Announcement Capture Utility (ACU) teams, as part of the broader Securities Services Operations & Network Management Operations Control Management (OCM) team.

Operations Control Management Department Description:


  • The OCM is a key function for Operations in the current environment and to meet the increasing demands from the business and regulators, the role has continued to evolve. The focus of the role is now on ownership, enhancement and execution of the controls and is closely aligned with the operations management function.
  • The Broker Dealer & ACU OCM Lead is responsible for the oversight of the Control Environment for the Securities Operations functions that support the Markets business, in addition to the ACU utility. The OCM Lead will work in partnership with Markets Operational Control Management and Business Control Management to provide a comprehensive view of control risk
  • Focus includes:

o Acting as trusted Operations control advisors and as a first line of defense with Operations on the control agenda.

o Representing Operations interests vis-a-vis control/regulatory initiatives.

o Executing and implementing Operations control priorities and strategy.

o Leading Operations supervisory management and execution.

o Managing control and risk governance implementation and reporting.

o Driving risk mitigation and control remediation programs across the business.


  • Participating in Broker Dealer forums (Regulatory/Operating Committees)

Key to the role is leading, shaping and supporting projects, analysis and reporting to address the risk and control agenda. These activities will complement the work already performed across the Corporate and Investment Bank by various risk and regulatory related functions including:


  • Business Control
  • Risk Management
  • Operations Control Management (OCM) and Quality Assurance (QA)
  • Legal & Compliance
  • Finance and Business management
  • Audit

Key Responsibilities:

The role is a key part of the Securities Services Operations & Network Management OCM team providing support and challenge within Broker Dealer and ACU Operations. The lead is a champion for the OCM agenda and must ensure that partners, stakeholders and teams within Operations understand the direction of risk and control management, participate in the appropriate programs and deliver on the global work-streams.

Proactive Review & Control Design


  • Target and execute proactive process-control deep dives based on data analysis, themes and trends, emerging risk and cycle.
  • Support the implementation and adherence to policy with conformance reviews.
  • Assess control design through systematic questionnaire, FMEA analysis.
  • Targeted control re-design using Design Thinking methods.

Analysis and Insight


  • Curate relevance data sources, data access and availability to support descriptive use of data across operations.
  • Apply data science methods to support insight, decision making and action.

Risk Identification & Assessment


  • Review risk event and errors internally and externally where relevant.
  • Execute targeted root cause analysis to isolate themes and trends. Implement lessons learned with all relevant operations.
  • Evaluate emerging risks front to back with business and technology partners.

Governance & Oversight

  • Manage control forums including content and agenda, action tracking and closure.
  • Set and govern standards for risk event capture and escalation, control metrics, proactive review standards, data usage.
  • Interpret new and revised policy and standards.

Audit & Regulatory Review Coordination


  • Coordinate interactions with audit, compliance and regulators through exam process.
  • Isolate themes and trends and implement lessons learned in relevant operations.
  • SOX testing & SOC1 delivery.

Monitoring the Control Environment

  • Implement comprehensive operations risks metrics reporting and trigger-based escalation processes.
  • Monitor and participate in raising, executing and closing of control action plans on time.
  • Actively monitor adjacent operations for events and themes and proactively evaluate relevant control design and performance
  • Play a critical role in technology enhancements, new application design & associated implementation from controls, access, standards, etc.

Managing CORE

  • Develop hands-on understanding of CORE structures and content
  • Establish sustainable processes for evaluating the effectiveness of the CORE processes.
  • Mapping of business/process attributes i.e. legal entity, systems/tools into CORE
  • Training- Design, Conduct & participate in risk awareness trainings for staff across various levels which includes ongoing themes, risk awareness day, escalation sessions, etc.
  • Proactive risk governance i.e. identifying and linking metrics into CORE

Qualifications

A number of skills will be important in this role including:


  • Knowledge of the Securities Settlements and Markets conventions
  • Solid understanding of SWIFT messaging for Corporate Actions processing
  • Demonstrated ability to think strategically with respect to data, technology, risk/control and regulatory agendas.
  • Strong organizational & planning skills and a track record of delivery
  • Strong data orientation and ability to lead on data culture, practice development and tooling
  • Good leadership, influencing & communication skills with the ability to collaborate with others at all levels and across disciplines in a virtual organization
  • Ability to deal with issues on a global, cross business levels.
  • Experience with data visualization tools
JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as any mental health or physical disability needs.

Equal Opportunity Employer/Disability/Veterans