Private Bank - Core Platform Product Manager, VP - New York / Other Locations at JPMorgan Chase Bank, N.A. in BROOKLYN, New York

Job Description:

JPMorgan Chase & Co . (NYSE: JPM) is a leading global financial services firm with operations worldwide. The firm is a leader in investment banking, financial services for consumers and small business, commercial banking, financial transaction processing, and asset management. A component of the Dow Jones Industrial Average, JPMorgan Chase & Co. serves millions of consumers in the United States and many of the world's most prominent corporate, institutional and government clients under its J.P. Morgan and Chase brands. Information about JPMorgan Chase & Co. is available at www.jpmorganchase.com .

Asset & Wealth Management Overview: J.P. Morgan Asset & Wealth Management (AWM) is a global leader in investment and wealth management. Its clients include institutions, high-net-worth individuals and retail investors in every major market throughout the world. The division offers investment management across all major asset classes including equities, fixed income, alternatives, multi-asset and money market funds. For individual investors, the business also provides retirement products and services, brokerage and banking services including trusts and estates, loans, mortgages and deposits.

The Advisor Core Platform Product Manager will be part of our Wealth Management organization focused on transforming the way our advisors and clients do business. You will be the product manager driving advancements within our advisor platform - for example, delivering federated search capability, digital assistant integration, advancing alerts and notifications, surfacing insights and next-best-action, uplifting navigation within the platform, and advancing mobile solutions. You will be responsible for establishing the product strategy and roadmap for your product, creating a detailed roadmap, and managing relationships with stakeholders and partners across Business, Design (UX/UI), and Technology organizations to ensure successful deliveries.

Core Responsibilities •

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  Develop our Core Strategy: Partner with business leaders and technology partners to determine our go-forward Core platform strategy and framework required to make the advisor platform easy to navigate and intuitive to use
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  Uplift the Core platform components: Platform-level navigation, global and local search, launch / start experience, notifications, reminders, phone integration, desktop, mobile / tablet, etc.
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  Build a detailed Roadmap: Determine the priority of projects and capabilities based on the business and advisor needs, and impact on upstream and downstream applications. Own a detailed roadmap with prioritization and milestones that achieve a desired outcome within a specified time frame
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  Gather and analyze feedback: Partner with Research and Design to gather, organize, and analyze feedback from advisors and other product partners on platform improvement opportunities (e.g., design-led thinking sessions, advisor interviews)
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  Prioritize based on metrics and research: Integrate data analytics, product metrics, user experience research, competitive and market analysis, and company goals to drive prioritization of product initiatives
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  Drive disciplined performance management through the clearly defining and tracking of key performance indicators (KPI's)
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  Hire and establish our Core product team: Determine the resources and structure required to cover the products within our strategy and roadmap

Qualifications

• 8+ years of work experience in product management / project management / strategy & transformation; Financial Services experience preferred, Wealth Management experience a plus
• Strong technical background / experience in platform navigation and design; solid understanding of industry trends, best practices, innovative ideas and concepts involving enterprise platforms
• Not afraid to challenge the status quo; ability to influence across all levels of the organization and partner effectively with cross-functional teams
• Strong understanding of different technological development methodologies (e.g., Agile) and design techniques with the ability to successfully lead regardless of approach
• Proven track record of delivery and new feature creation; ability to drive concepts to execution
• Ability to manage multiple products and managing product deliveries with varying timelines, priorities and complexities
• Highly self-motivated and ability to remain calm under intense pressure
• Effective communicator with excellent written communication skills. Ability to crisply articulate complex technical concepts to senior audiences with poise and confidence

JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as any mental health or physical disability needs.

Equal Opportunity Employer/Disability/Veterans

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