Build and lead the Aquatics Team to exceed expectations for aquatics revenue and services at multiple locations
Essential Functions:
Deliver the ultimate fitness experience to every member, every time
Recruit, hire, mentor, and evaluate swim instructors and lifeguards
Create, promote, and evaluate aquatics programming, including swim lessons, coaching, and group and individual training
Integrate new members and clients into aquatics programming
Achieve monthly revenue and operating income goals for swim instruction services
Maintain a clean and safe environment
Job Responsibilities:
Execute Score Cards and Audit system to pass inspections and audits
Execute emergency procedures, including but not limited to injuries, accidents, main water shut off, electrical panels, telephone room, and evacuation plans
Operate financial systems including payroll and account payable systems
Deliver budgets, financial reports, deadlines, and goals in keeping with company procedures and standards
Conduct on-boarding and training for all direct reports
Focus on sales and retention by understanding appropriate criteria and reports
Effectively coach and discipline all direct reports in accordance with US Fitness policies and procedures
Mentor swim instructors and lifeguards through new hire development program
Provide ongoing coaching and feedback
Conduct at least one group staff development meeting per quarter for swim instructors
Introduce the most up-to-date, fun, safe, and efficient methods of swim instruction to instructors at all levels.
Conduct at least one business development meeting per month per swim instructor
Conduct formal instructor reviews quarterly and as needed
Manage instructor renewal business on a monthly basis
Organize monthly special events and demonstrations
Implement all aquatics standard operating procedures
Ensure the pool and spa comply with applicable state and local laws
Audit and authorize all sessions through appropriate tracking systems
Verify and approve all aquatics and lifeguard payroll bi-monthly
Maintain personnel files for all instructors and lifeguards
Resolve any issues to eliminate interruption of aquatics services to members
Understand and follow employee standards of conduct and ethics
Understand and uphold club building, facilities, service, program, and emergency procedures
Complete all in-house staff training as assigned
Assume other duties as assigned
Take on Swim Instructor and Lifeguard shifts as needed
Work early mornings, evenings, and weekends as needed
Required Knowledge, Skills & Abilities:
Excellent verbal and nonverbal communication skills
Excellent listening skills
Ability to motivate and nurture others
Strong work ethic that includes punctuality, organization, and attention to detail
Ability to maintain a friendly, enthusiastic, and positive attitude
Outwardly facing professional appearance
Confidence and desire to create new relationships quickly
Ability to quickly acquire and apply new knowledge and skills
Willingness to work flexible hours
Knowledge of current required lifeguard standards and operations per National Pools and Spas Institute
Knowledge of local and state requirements as they apply to pools/spas
Proven ability to lead and manage a team
Basic computer skills (MS Office, email, MS Windows)
Familiarity with basic cash-handling procedures
Required Experience, Education & Certifications:
Current company-approved national lifeguard certification required
Current pool operator’s certification required
Current CPR/AED certification required
Physical Activities, Requirements, Visual Acuity & Working Conditions:
Physical demands listed here are representative of those that must be met to successfully perform essential job functions. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
Bending body downward and forward by bending spine at the waist. This factor is important if it occurs to a considerable degree and requires full motion of the lower extremities and back muscles.
Bending legs at knee to come to a rest on knee or knees.
Bending the body downward and forward by bending leg and spine.
Moving about on hands and knees or hands and feet.
Extending hand(s) and arm(s) in any direction.
Particularly for sustained periods of time.
Moving about on foot to accomplish tasks, particularly for long distances or moving from one work site to another.
Using upper extremities to press against something with steady force in order to thrust forward, downward or outward.
Using upper extremities to exert force in order to draw, haul or tug objects in a sustained motion.
Raising objects from a lower to a higher position or moving objects horizontally from position-to-position. This factor is important if it occurs to a considerable degree and requires substantial use of upper extremities and back muscles.
Applying pressure to an object with the fingers and palm.
Expressing or exchanging ideas by means of the spoken word. Those activities in which they must convey detailed or important spoken instructions to other workers accurately, loudly, or quickly.
Perceiving the nature of sounds at normal speaking levels with or without correction. Ability to receive detailed information through oral communication, and to make the discriminations in sound.
Repetitive motion. Substantial movements (motions) of the wrists, hands, and/or fingers.
Light work. Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently, and/or a negligible amount of force constantly to move objects. If the use of arm and/or leg controls requires exertion of forces greater than that for sedentary work and the worker sits most of the time, the job is rated for light work.
The worker is required to have visual acuity to determine the accuracy, neatness, and thoroughness of the work assigned (i.e., custodial, food services, general laborer, etc.) or to make general observations of facilities or structures (i.e., security guard, inspection, etc.).
The worker is subject to both environmental conditions. Activities occur inside and outside.
The worker is subject to extreme heat. Temperatures above 100 degrees for periods of more than one hour. Consideration should be given to the effect of other environmental conditions, such as wind and humidity.
The worker is subject to noise. There is sufficient noise to cause the worker to shout in order to be heard above ambient noise level.
The worker is subject to atmospheric conditions. One or more of the following conditions that affect the respiratory system of the skin: fumes, odors, dust, mists, gases, or poor ventilation.
Employee Benefits:
All US Fitness team members receive:
Complimentary Membership and Guest Privileges
Discounts on Personal Training, Mind&Body, Aquatics, and Kids Programs
Discounts on Serenity Day Spa Services and all apparel
Employee Referral Gift
In-house Continuing Education Credits and CEC Reimbursement
Additional Full Time Benefits:
Medical, Dental, Vision, Supplemental Benefits and Group Life Insurance Benefits
401(k) Retirement Plan
Paid Time Off
Relocation: Candidates outside of the specified area are welcome to apply but if selected for an interview, they must be willing to travel at own cost. Relocation assistance is not offered.