This job listing has expired and the position may no longer be open for hire.

Ocean Import Agent at DGF USA in Cleveland, Ohio

Posted in Information Technology 30+ days ago.

Type: Full-Time





Job Description:

Job Title:  Ocean Import Agent
Job Location: Cleveland, OH


DHL Global Forwarding (DGF) is the world leader in air freight services and one of the leading providers of ocean freight services. Around 30,000 employees work to ensure we transport our customers of shipments by air or sea. DGF's logistics solutions span the entire supply chain, from the factory to the shop floor. This also includes special transport-related services.  Visit our career site on the web at https://www.logistics.dhl/us-en/home/careers.html 

As an Ocean Import Agent you will be responsible for the movement of our customer’s ocean import shipments.  You will coordinate and be the main point of contact for our inbound ocean import shipments from initial customer contact to final destination. 

Key Responsibilities:


  • Coordinate and ensure timely bookings with ocean lines on customer behalf 

  • Prepares import documentation, including entry into computer operations program, in accordance to country requirements 

  • Verification of Certificate of Origin, Cargo Manifest, NAFTA Certificate, OWB, ITAR, Hazardous Material, Perishable, and any other documents required by the customer 

  • Compliant filing of import system with US customs  

  • Responsible for timely completion of import documents and coordinate with both customer,  warehouse, ocean carriers, gateway operations, and dispatch for timely movement of cargo 

  • Ongoing communication with customer and overseas offices in regards to shipment movement 

  • Follow-up with ocean carrier to keep track of departure information and updates 

  • Responsible for file level profitability

  • Audit charges for accuracy prior to sending to accounting for payment 

  • Confirm payment responsibility (depending on terms) and audit credit status if needed 

  • Ensure customer profiles are accurate and updated 

  • Other duties as assigned


Skills / Requirements:


  • Exceptional customer service skills

  • Detail oriented and strong follow-up skills

  • Proficient with Microsoft office (Word, Excel, Outlook) preferred

  • Minimum of 2 years of Logistics  / Freight forwarding industry experience preferred

  • Logis Air / Cargo Wise systems knowledge is a plus

  • Hazmat certification is a plus


Why join DHL Global Forwarding?


We are part of Deutsche Post DHL, the world’s leading logistics provider with operations in over 220 countries. Visit our career site on the web at https://www.logistics.dhl/us-en/home/careers.html



 

 


Our TOP EMPLOYER prestigious certification attests to our best-in-class efforts to attract and retain talent by fostering a positive work environment and encouraging personal and professional development among employees.  At DGF, we don’t build businesses. We believe in building people so they can build the business and this means every success that we have comes from our employees. Together, our employees continue shaping our environment as a great place to work and community that we are all proud of.

As the world’s leading logistics’ company, DHL offers a wide range of interesting job challenges and opportunities in our different divisions around the globe. Our performance management system supports us in recognizing your potential, evaluating your performance, and continuously planning the development of your career with DHL.  We will always enable you to take on responsibility and encourage your growth, personally and professionally.

 

We are proud of our history and what we have created, a global market leader with 30,000 passionate employees. Our aspiration is to become the undisputed leader in our industry, when people think of forwarding; we want them to think DGF, because we have:

 


  • The largest global network with more than ~30,000 passionate employees


  • The most efficient processes and fastest response times


  • The best solutions and best customer service



Our Vision: The Logistics Company for the World

Our Mission: Excellence. Simply Delivered.
Our Purpose: We connect people, improving their lives.
Our Values: Respect & Results
Our Goals: Employer, Provider, and Investment of Choice, Living Responsibility

 


About DHL Global Forwarding (DGF):


DHL Global Forwarding (DGF) is the world leader in air freight services and one of the leading providers of ocean freight services. Around 30,000 employees work to ensure the transport of all kinds of shipments by air or sea. DGF's logistics solutions span the entire supply chain, from the factory to the shop floor. They also include special transport-related services.

 

Our business model is very asset-light, as it is based on the brokerage of transport services between customers and freight carriers. We consolidate shipments to achieve higher volumes, purchase cargo space at better conditions and optimize network utilization. Our global presence means we can offer a variety of routing options and meet our customers' increasing demand for multimodal shipments.

 


We are part of Deutsche Post DHL, the world’s leading logistics provider with operations in over 220 countries. Visit our career site on the web at https://www.logistics.dhl/us-en/home/careers.html

 


DHL Global Forwarding is an equal opportunity employer.  We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. 

 

Work Authorization:

DHL Global Forwarding will only employ those who are legally authorized to work in the United States. This is not a position for which visa sponsorship will be provided. Individuals who need sponsorship for work authorization, now or in the future, are not eligible for hire for this role.





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