Inside Sales Representative - Acworth, GA - tkCBS at thyssenkrupp Materials NA Inc. in Acworth, Georgia

Job Description:

summary of Position:
To accurately provide price and delivery for all our products to our customers in a timely and courteous fashion, utilizing organization and negotiating techniques, and applying resourcefulness and strong attention to detail while converting inquiries into orders. Answer customer questions concerning products/ services and their orders. Develop target and non-major accounts into loyal customers.

Key Accountabilities:
 Respond to sales calls and e-mails
 Generate and follow up on quotes for all products
 Provide technical assistance to customers
 Process sales orders
 Enter return orders, credits, and debits when required
 Enter scrap return order as requested by distribution channels
 Review product inventory and report concerns to purchasing/ management
 Satisfy customer service issues
 Continuously increase knowledge of company products, services, and procedures
 Work in team environment, communicating as required with all personnel.
 Traveling as needed to meet company goals
 Monitor competitor products and prices.
 Assist in quality related duties where required
 Meets TKMNA Employee Attributes/Competencies
The above is intended to describe the general content of and requirement for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities or requirements.

Minimum Requirements:

• Interpersonal skills necessary in order to sell, negotiate and close business with customers


• Microsoft Office proficiency


• Attention to detail in order to evaluate customer's accounts and orders


• Basic computer skills in order to assemble and process orders and information in a timely
  and efficient manner


• Effective communication and listening skills necessary when answering phone calls from customers and associating with peers

Preferred Requirements:

• A minimum of 2 years sales experience


• Bachelor's Degree in a related field or comparable experience


• Knowledge of products being sold by the business unit - Metals

**This is not a remote opportunity. Must be eligible to work in the U.S.A.**thyssenkrupp Materials NA Inc is an equal opportunity employer. Applicants will receive consideration for employment without regard to age, sex, race, color, religion, national origin, genetics, disability, gender identity, marital status, sexual orientation, veteran status or any other protected characteristic required by applicable law.

Applicants with disabilities who require reasonable accommodation in connection with the application process are encouraged to contact us directly.With around 480 locations in over 40 countries, thyssenkrupp Materials Services is the biggest materials distributor and service provider in the western world. The broad service spectrum offered by the materials experts enables customers to focus on their individual core business. The area of Materials Services spans two strategic areas: global materials distribution as one-stop-shop - from steel and stainless steel, tubes and pipes, nonferrous metals and specialty materials to plastics and raw materials - and tailored services in the areas of materials management and supply chain management. An extensive omnichannel architecture offers 250,000 customers worldwide cross-channel, round-the-clock access to more than 150,000 products and services. A highly efficient logistics system ensures that all requested services are smoothly integrated into customer production processes "just-in-time" or "just-in-sequence".

Copper and Brass Sales is a distributor and processor of aluminum, stainless steel, copper, brass, bronze and more quality materials serving markets across North America, including Canada and Mexico. By providing customers what they want, when they need it, Copper and Brass Sales is able to help them succeed in today's challenging global business environment. The company's focus on the Aerospace, Automotive, Electrical, Medical and Oil & Gas Industries allows them to offer these market segments expertise specific to their needs. The daily commitment of its employees to provide premium service focused on the customer first has earned Copper and Brass Sales the position of a respected leader in the nonferrous metals industry for over 80 years.thyssenkrupp is an international group of companies comprising largely independent industrial and technology businesses.Across 78 countries the group generated sales of €42.0 billion in fiscal 2018/2019. Under a strong umbrella brand our products and services make an important contribution to creating a better and sustainable future. The skills and commitment of our over 106,000 employees are the basis of our success. With our technologies and innovations, we work with our customers to develop cost-efficient and resource-friendly solutions to future challenges. We combine performance orientation with corporate and social responsibility.

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