Agent Channel Manager at Duquesne Light Company in Pittsburgh, Pennsylvania

Posted in Management 6 days ago.

Job Description:

Established in 1997, DQE Communications (DQE) is a subsidiary of Pittsburgh-based Duquesne Light Holdings and headquartered in Pittsburgh's Southside Works development. DQE Communications is one of the leading providers of high-speed, fiber-optic data networking for business throughout thirteen -counties in southwestern Pennsylvania and West Virginia. Already in over 1600 commercials buildings with approximately 3,250 route miles, DQE is continually working to expand its network.

Through Metro Ethernet, Wavelength Services, Dark Fiber, Internet Services and Colocation services, DQE offers its customers secure, reliable and flexible network services.

Through Metro Ethernet, Dark Fiber, Internet Services and Colocation services, DQE offers their customers secure, reliable, flexible network services unmatched by any other provider in the region.

Position Summary

Reporting directly to the Director of Sales, this individual will be responsible for working directly with agents, vendors and partner re-sellers, including but not limited to cloud service providers, and internet service providers. Channel Managers are expected to cultivate existing and new relationships in order to develop and close new revenue opportunities on behalf of DQE Communications.


  • Achieve or exceed monthly revenue targets

  • Schedule and attend sales meetings to present DQE's value proposition and identify new opportunities

  • Provide competitive proposals, highlighting DQE's value proposition and strengths

  • Act as primary point of contact for customers providing a high level of customer service to all DQE customers

  • Develop and maintain strong relationships with decision makers and influencers within assigned Channel accounts

  • Maintain accurate account information and proposal status in the Company's CRM system

  • Willingness and ability to travel primarily within the DQE territory. (Trade shows may be necessary from time to time)

Required Skills

  • Strong prospecting, networking and business development skills

  • Strong written and verbal communications skills.

  • Knowledge of Microsoft TEAMS with proficiency in Word and Excel.

  • Ability to work in a team environment, with minimal supervision, managing multiple accounts and proposals with positive results

  • Strong presentation skills

  • Strong negotiation skills

  • Solid understanding of Ethernet, IP and Networking technology (required)

  • Solid understanding of competitive landscape in Metro Ethernet and IP market (required)


  • 5-10 years successfully selling WAN and IP Technologies to Agents/Re-seller customers

    • Preferably experience selling Metro Ethernet, Fiber Optic, or Data services within the telecommunications space

  • Proficiency in Microsoft Office Suite

  • Proficiency in CRM applications, experience with NetSuite is a plus.

  • Bachelor's degree preferred


  • This will be a Salary + Commission + Bonus payout structure.

Duquesne Light Company is committed to providing equal employment opportunity to all people in all aspects of the employment relationship, without discrimination because of race, age, sex, color, religion, national origin, disability, sexual orientation and gender identityor status as a Vietnam era or special disabled veteran or any other unlawful basis, as defined by applicable law, and fostering a workplace free of unlawful discrimination and retaliation. This policy affects decisions including, but not limited to, hiring, compensation, benefits, terms and conditions of employment, opportunities for promotion, transfer, layoffs, return from a layoff, training and development, and other privileges of employment. An integral part of Duquesne Light's commitment is to comply with all applicable federal, state and local laws concerning equal employment and affirmative action.