VP, Operations at Envision Healthcare in Nashville, Tennessee

Posted in Other 6 days ago.





Job Description:

Description

AMSURG, the Envision Healthcare solution for ambulatory surgery centers (ASCs), collaborates with physicians and health systems across the country to provide and promote quality patient care. We are the nationally recognized leader in the strategic and operations management of ASCs that deliver high quality, high value, same-day surgical services with a superior patient experience. Launched in 1992 as an ASC industry pioneer, AMSURG is currently partnered with nearly 2,000 specialty physicians providing outpatient surgical services in more than 250 facilities in 34 states.


POSITION SUMMARY:


This position has key responsibility to partner with physicians to improve, adapt and grow. The Vice President is a leader, mentor and trainer in the organization, with overall center accountability as well as responsibility to develop less senior Operations Leads. The Vice President drives overall results of partnership activities for a designated number of ASCs; mentors, trains, and teaches less senior operations leads (RVP) on AMSURG expectations and best practices to drive overall growth. Typically $25M + in revenue.


ESSENTIAL RESPONSIBILITIES:


Strategic Planning



  • Act as the "Trusted Partner" for Physicians and lead Center level strategic and business planning process

  • Provide strategic direction and oversight to Partnership

  • Oversee and identify strategic goals for the Partnership

  • Drive growth - short and long term

  • Identify and introduce appropriate new initiatives (ex: anesthesia services)

  • Capitalize on opportunities when appropriate

  • Support acquisition due diligence efforts for new center opportunities

  • Participate in Corporate initiatives as representatives of Operations. Involve appropriate Operations staff members to communicate initiative and get feedback


Partnership Relationship and Center Management



  • Coach and guide less senior operation leads in building successful relationships between AMSURG and Physicians

  • Personally build successful relationships between AMSURG and Physicians in assigned centers

  • Address physician, Center Director and teammate issues quickly and effectively

  • Mentor and lead Center Director/Administrator and assigned Operation Leads


Communication



  • Function as the AMSURG point of contact for Partnership

  • Communicate to assigned direct reports to ensure knowledge transfer, understanding and consistent adoption of information

  • Sell and influence adoption of new strategic initiatives

  • Provide AMSURG advocacy updates to Partners

  • Engage AMSURG resources, while maintaining ownership of the situation

  • Communicate regularly with Center Director via 1:1 meetings and other methods


Financial Management



  • Manage financial performance of assigned centers - meet earnings against budget

  • Develop center level budget

  • Answer financial questions for Partners re: taxes, MORs, etc.

  • Oversee capital purchasing and develop pro formas for new equipment

  • Lead team on cost savings opportunities

  • Analyze finances and expenses to manage to budget and control costs


Board Meeting Management



  • Coach and guide less senior operation leads in leading and facilitating Board Meetings

  • Lead and facilitate Partnership Planning/Board Meetings as Board Chair

  • Lead meeting agenda creation and solicit input from Physician partners

  • Lead remote Board Meetings when possible

  • Capture board meeting minutes


Crisis Management



  • Provide leadership in crisis situations to less senior Operation Leads

  • Assess crisis situations, at times remotely, and leverage AMSURG resources in resolution

  • Develop and communicate plan of action

  • Debrief with all involved parties upon resolution to determine root cause

  • Implement plans to mitigate root causes in future using AMSURG resources


HR Issues Management



  • Keep leadership aware of potential issues and seek assistance to diffuse issues

  • Provide less senior Operation Leads with assistance in diffusing issues when necessary

  • Mitigate legal issues and manage the following HR programs for corporate direct reports and assigned Centers

    • Performance evaluation

    • Goal setting

    • Performance management




Corporate Resource Management



  • Develop and mentor staff - provide guidance and training recommendations

  • Articulate corporate initiatives and develop plans to support them

  • Broker all appropriate Corporate resources when needed - know when, how and why to engage them

  • Act as AMSURG expert related to available Corporate resources and when to use them

  • Maintain ownership of situations when Corporate resources are engaged to ensure satisfactory resolution

  • Plan, organize and communicate with leadership, AMSURG resources, and Center staff

  • Coordinate and schedule work related travel effectively and efficiently

  • Regular and reliable attendance required

  • Other duties as assigned


Regulatory Compliance/Risk Management



  • Responsible for oversight of the following areas with assistance of AMSURG resources

    • Quality oversight

    • Risk Management

    • Regulatory compliance



  • Take the lead on reporting regulatory issues, ASC industry updates, lobbying efforts to the Operating Board


Partnership Agreement Management



  • Drive all agreements to execution including

    • Legal agreements

    • Ancillary agreements

    • HR/Management agreements

    • Employee leasing agreements

    • Leases




KNOWLEDGE AND SKILLS:


To perform this job successfully, an individual must be able to perform each essential responsibility satisfactorily. The requirements listed below are representative of the knowledge, skills and/or abilities required.


Education/Experience:


MBA or equivalent work experience with a minimum of ten (10) years' experience in a senior management role within the healthcare services industry required. Knowledge of Ambulatory Surgery Center operations required.


Other Qualifications:


Influence others to act in support of ideas, programs, or causes. Convince others to follow recommendations and advice to bring them into compliance with regulations, standards, or policies. Help others resolve complex or sensitive disagreements and conflicts. Reach deals or compromises. Maintain composure in highly stressful or adverse situations. Diplomatically handle challenging or tense interpersonal situations. Take personal responsibility for the quality and timeliness of work, and achieve results with little oversight. Adapt to changing business needs, conditions, and work responsibilities. Earn others' trust and respect through consistent honesty and professionalism in all interactions. Understand and learn from what others say. Manage own time, priorities, and resources to achieve goals. Convey ideas and facts orally using language the audience will best understand. Promote cooperation and commitment within a team to achieve goals and deliverables. Convey ideas and facts in writing using language the reader will best understand. Must be able to handle multiple, simultaneous tasks effectively and efficiently while maintaining a professional, courteous manner. Strong verbal and written communication skills required. Must be detail oriented and organized. High integrity, including maintenance of confidential information. Must be able to exercise good judgment and positively influence and lead others, including handling confrontations with poise and efficiency. Proficient computer skills (including, but not limited to accounting software; Windows based spreadsheet/word processing package, Internet and email) required. Based on business need, the ability to work a flexible schedule, including some evenings and weekends as approved in advance.