Implementation Manager at Horizon Blue Cross Blue Shield of New Jersey in Newark, New Jersey

Posted in Management 6 days ago.

Job Description:

Job Summary:

This position is responsible for increasing the bandwidth and pace of the department. This role will facilitate the development, coordination, communication, and accomplishment of short and long-term business initiatives. The incumbent will act as a liaison between the department and other constituencies, will communicate and lead in a manner that fosters greater understanding, employee engagement and drive for results. The individual will represent the department when the senior leader's attendance is not required.


  • Provides oversight for strategic projects to ensure that they are effectively moving according to plan objectives and established milestones and measurement criteria.

  • Provides leadership and direction for change management initiatives, project management, and program implementation on behalf of Department Leadership.

  • Collaborates cross divisionally and achieves actionable results through others, builds strong and sustainable relationships, and interacts effectively with all levels of the organization.

  • Disseminates information and communicates ideas on behalf Department Leadership.

  • Manages highly confidential information.

  • Attends key internal/external meetings and manages meeting follow-ups.

  • Deciphers critical information, documents, investigates and thoroughly answers critical questions, ensures timely follow up on all action items.

  • Tracks progress against plans, identifies any deviations and suggests plans to remediate; provides reports and analysis as required.

  • Bring department issues to the surface and ensure that they are considered, appropriate action is taken, and the results are communicated.

Knowledge, Skills, and Abilities:

  • Ability to plan, organize, coordinate, and direct multiple projects and activities with varied deadlines.

  • Change management experience in developing and implementing significant culture change within complex organizations.

  • Ability to problem-solve and operate effectively within a dynamic, results-driven environment.

  • Solid organization, management and human relation skills, and a style which exhibits maturity, leadership, sensitivity and teamwork.

  • Strong strategic focus, analytical, and project-management skills.

  • Ability to establish trust of leadership team; builds effective relationships both inside and outside the organization; uses diplomacy and tact.

  • Effectively works autonomously as well as within teams.

  • Ability to provide and receive constructive feedback.

  • Solid understanding of operations, reporting and forecasting.

  • Demonstrates analytical skills; hands-on experience, ability to quickly aggregate and analyze information and draw conclusions.

  • Understands and demonstrates a strong support of all ethical issues, including confidentiality.

  • Strong interpersonal, consensus building and conflict resolution skills.

  • Ability to influence individuals at all levels of the organization.


  • Requires Bachelor's degree from an accredited college or university; Masters degree preferred in Business Administration or related field.


  • Requires a minimum 7 years professional experience, preferably with Pharmacy/Pharmacy Benefit Management or healthcare information.

  • Minimum of 3 years healthcare experience preferred

  • Strongly prefers experience in leading cross-divisional teams on new programs and business development opportunities.

Additional licensing, certifications, registrations:

  • Project Management Professional (PMP) certification desired

Horizon Blue Cross Blue Shield of New Jersey is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, protected veteran status or status as an individual with a disability and any other protected class as required by federal, state or local law.