Job Location: Joint Base Andrews, Camp Springs, MD 20762
Travel Required: No
Position Type: Full-time
Clearance: Must have active DoD Secret clearance, Top Secret Preferred
Performs troubleshooting of VTC and conference room equipment and executes repair or initiates trouble ticket to appropriate office for support of components and connections external to the site VTC system.
Performs routine testing to ensure VTC and other conference room equipment, computer servers, and workstations are operating at optimal performance and capacity.
Resolves system operational problems by troubleshooting and performing fault isolations.
Schedules AV/VTC sessions, maintains a call schedule and coordinates reservations and scheduling of AV/VTC services
Performs setups, tests, adjustments, operations, and shutdowns of equipment in support of AV/VTC sessions.
Provides client consulting and training on control, interfaces, and use of the audio/ visual and VTC equipment.
Experience in AV system maintenance/repair including but not limited to cable termination, reading drawings, troubleshooting, repair, replacement, and customer interaction