DIRECT REPORTING:VP Global Defense Sales & Business Development
FUNCTIONAL REPORTING: Defense Sales
The Defense Account Manager develops and manages sales activities with prospective and existing direct customer accounts within the naval defense market. Responsible for sale of pumps, valves and associated equipment including electric motors and actuators. Develops long-term relationships with key customer accounts. Acts as "voice of the customer" to the organization. Handles large major accounts whose requirements may be complex, technical, demanding and have long-term completion schedules.
Primary Point of Contact for customer representatives such as buyers, engineers, and other professional and technical personnel at shipyards, OEM's, and other businesses, to influence prospective clients of the value and performance of products or services offered.
Reviews RFQ's, specifications, drawings, plans, and other customer documents to develop and prepare proposals and quotations.
Coordinates project management functions for major contracts including contract review and dissemination of flow down requirements, tracking of progress and document submittals.
Investigates and resolves customer problems such as deliveries.
Provide customer reporting as needed in a timely and organized manner.
Work closely with other departments including; operations, quality, supply chain and engineering to assist in resolving issues affecting customers
Coordinate and process milestone payments.
Matrix manage defense account manager located in NC
Organize and manage customer program reviews
Represent company at industry meetings and trade shows.
Assist finance with rates, compliance and in resolving collection issues.
Knowledge Skills & Abilities
Must be very organized and able to work under pressure situations.
Due to the nature of our defense products, must be a US Citizen and be capable of obtaining a government clearance.
This position is based inWarren, MA
Education & Experience
Typically requires a minimum level of knowledge that is acquired through a four-year college degree in Engineering or Business and Five years related experience OR equivalent combination of education and experience.
Naval defense or maritime industry experience with Knowledge of shipboard fluid systems, pumps and valves preferred.
CIRCOR is an EEO Employer of Females / Minorities / Veterans / Individuals with Disabilities