Posted in General Business 17 days ago.
Desktop Support Analyst 2
Phoenix, AZ, USA Req #250
Friday, April 30, 2021
Centauri Health Solutions provides services to payors and providers in government sponsored healthcare programs, including Medicare Advantage and Medicaid. In partnership with our clients, we improve the lives and health outcomes of the members and patients we touch through compassionate outreach, sophisticated analytics, and data-driven solutions. Our services directly address complex problems such as uncompensated care within health systems; appropriate, risk-adjusted revenue for specialized sub-populations; and quality of care measurement. Headquartered in Scottsdale, Ariz., Centauri Health Solutions employs 1,500 dedicated associates across the U.S. Centauri ranked No. 448 on Inc. Magazine's 2020 Inc. 500 list of the fastest-growing private companies in the U.S.
The Desktop Support Analyst p rovides support to end users on a variety of issues. The Desktop Support Analyst i dentifies, researches, and resolves technical problems and responds to telephone calls, email, service requests and personnel requests for technical support. The Desktop Support Analyst d ocuments, tracks, and monitors the problem to ensure a timely resolution. The Desktop Support Analyst thrives on the opportunity to learn and quickly apply learning as they manage multiple priorities in a fast-paced environment. Centauri seeks individuals who are eager to bring creativity to the organization and their role along with a desire to solve problems and identify solutions.
We believe strongly in providing employees a rewarding work environment in which to grow, excel and achieve personal as well as professional goals. We offer our employees competitive compensation and a comprehensive benefits package that includes generous paid time off, a matching 401(k) program, tuition reimbursement, annual salary reviews, a comprehensive health plan, the opportunity to participate in volunteer activities on company time, and development opportunities.