Sales Administrative Assistant at Surf & Sand Resort, Laguna Beach in Laguna Beach, California

Job Description:

Surf & Sand Resort, Laguna Beach is proudly a part of JC Resorts, a proven leader in the management and operation of golf and resort properties since 1971. We are located directly on the beach in the heart of Laguna and have been part of the local history since 1948. We are looking for passionate individuals, empowered to create wow moments and lasting memories for every guest, every time. As a family owned business, we treat people like lifelong friends and believe in the personal touch.

In addition to working in the most beautiful oceanfront location in Laguna, we offer competitive and progressive benefits including complimentary meals.

Join our team of friendly, engaging, professionals who love the Hospitality Industry and want to share it with our guests.

The SALES ADMINSTRATIVE ASSISTANT is responsible to provide efficient and accurate clerical and administrative support to the Director of Sales and Sales Managers, and to act as receptionist for the Sales Department, consistently presenting a cordial and professional image.

ESSENTIAL DUTIES, include but not limited to:

• To understand and respond to all customer needs and requests in a timely and professional manner.


• To answer telephones promptly and courteously, using correct business telephone etiquette, and forwarding messages in a timely manner.


• To greet clients and office visitors in a courteous and friendly manner, ensuring they are assisted as needed.
  To accurately produce all Sales correspondence, contracts and reports within time frame requested by the initiating manager.


• To maintain accurate and up-to-date files, as needed to facilitate the operations of the Sales Department.


• To package and mail, as directed, all marketing brochures for prospective group bookings.


• To copy all incoming checks to the Sales Department, on a daily basis.


• To assist the Director of Sales to audit rooms inventory reports, and prepare and distribute the Weekly Report.

JOB KNOWLEDGE & EDUCATIONAL LEVEL: High school diploma or equivalent required. English fluency required. Must accurately type minimum 60 WPM. Must have minimum one year clerical and/or secretarial support experience. Must be computer literate and have strong word processing skills. Word, Excel, Opera, and Delphi proficiency preferred. Thorough familiarity with standard office procedures and organization required. Must display knowledge of currently accepted business telephone etiquette. Hotel experience preferred.

SKILLS AND APTITUDES: Detail oriented. Organized and efficient. Safety-minded. High quality standards for production and service. Diplomatic and calm. Strong written and verbal communications skills. Courteous, friendly, and professional manner. Good team player. Customer service focus. Able to work productively with little supervision. Trustworthy and reliable. Able to work to deadlines, and manage multiple tasks simultaneously.

PHYSICAL DEMANDS: Sits at desk approximately 60% of shift. Stands/walks approximately 40% of shift. Uses personal computer approximately 30-40% of shift. Heavy use of phones, daily. Bends, stoops, reaches, and lifts to perform routine job tasks. Must be able to work well under pressure. Moderate use of stairs, daily. Requires extensive periods of reading to perform routine job tasks.

If you have a disability under the Americans with Disabilities Act or a similar law and you wish to discuss potential accommodation related to applying for employment at our company, please contact us at 855-318-8947 and/or email us at accessibility@jcresorts.com 

JC Resorts is an equal opportunity employer committed to hiring a diverse workforce and maintaining an inclusive culture.   All qualified applicants will receive consideration for employment without regard to their race, religion, ancestry, national origin, sex, sexual orientation, age, disability, marital status, medical condition, and any other status protected by state or federal law.

We maintain a drug-free workplace and perform pre-employment substance abuse testing. 

Surf & Sand Resort is recognized as one of Condé Nast Traveler Readers' Choice Awards, Top Resorts in Southern California, one of Travel + Leisure’s World’s Best, is a member of Preferred Hotels and Resorts and has held the AAA Four Diamond rating for over 20 years.

Surf & Sand Resort | 1555 South Coast Highway | Laguna Beach, CA 92651
www.surfandsandresort.com                               HR direct line: (949) 376-2764           

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