Donor Business Analyst - Minneapolis or Home-Based at Be The Match in Minneapolis, Minnesota

Posted in General Business 5 days ago.

Type: Full-Time





Job Description:


POSITION SUMMARY:

This position coordinates all aspects of Donor Services analytics including data management, performance reporting, and workforce management. Serves as a point person for Donor Services data requests; obtains and analyzes data trends, forecasts volumes, and helps leaders understand trends and performance outcomes. This position also assists the Donor Services Senior Analyst & Project Specialist by coordinating the Donor Services project ideation process and may occasionally assist in managing small projects. This position can be located in Minneapolis, MN or home-based anywhere in the U.S.

ACCOUNTABILITIES:

Data Management:


  • Gathers data and creates reports for department, team, and individual performance.
  • Works with Donor Services business units to identify data needs and data sources for integration in Looker
  • Maintain Donor Services data dashboards in Looker.
  • Facilitates data presentation for leaders and team meetings as needed.
  • Understand data sources, viability, discrepancies, and prepare ad hoc reports.
  • Develops strong working relationships within Donor Services to ensure data integrity and needs are met.
  • Develop and maintain geographic analyses to meet Donor Services needs.

Project Coordination:


  • Accountable for managing assigned projects within Donor Services.
  • Prioritize and gather information for ad hoc queries.
  • Other duties as assigned.

REQUIRED QUALIFICATIONS:

Knowledge of:


  • Statistics, mathematics, and data reporting.

Ability to:


  • Work in fast paced environment.
  • Manage multiple projects at once.

Education and/or Experience:


  • Bachelor's degree in Health Care, mathematics, analytics, or a related field is preferred. However, upon evaluation, equivalent related experience and/or education may be substituted for the degree requirement.
  • One year experience in business analysis, including forecasting and creating reports. One year in a workforce management or a call center environment highly preferred. Three years of experience in data analytics and project coordination of medium-sized projects. Upon evaluation, advanced education and/or certifications related to the position may be considered as a substitution for a portion of the minimum experience required.