Inventory Returns Associate at Arhaus in Boston Heights, Ohio

Posted in General Business 8 days ago.

Type: Full-Time

Job Description:


The Inventory Returns Associate is responsible for the integrity of our inventory as well the responsibilities and procedure outlined within this document.

Essential Duties and Responsibilities:

UPS Returns

  1. Perform invoicing functions daily, within the warehouse (UPS), for prior day(s) UPS returns utilizing the following:

    1. Arhaus reporting

    2. Arhaus POS software (Storis)

    3. Physical accounting of exceptions

  2. Audit UPS return and outbound lanes while supporting warehouse team needs related to inventory issues.

  3. Conduct exception audits routinely covering both physical and system locations

  4. Track and communicate OS&D’s for daily UPS returns.

    1. Communicate consistently with warehouse to resolve OS&D’s and when necessary follow internal processes.

  5. Ensures all company policies, procedures are followed.


  • Adapts to change quickly and easily and performs effectively during times of change;  demonstrates the ability to multi-task and manages competing priorities effectively

  • Builds respectful and effective working relationships; collaborates with others to achieve common goals

  • Strives to meet or exceed the expectations of internal and external customer standards

  • Demonstrates initiative by acting as a self-starter;  takes on increased responsibility to enhance one’s contribution

  • Displays a high degree of integrity, honesty and takes responsibility for one’s own actions;   shows consistency between words and actions

Education, Experience and Other Qualifications:

  • High school diploma; College degree preferred

  • 1 year - Inventory related Warehouse/Delivery/Returns experience, UPS shipping and return experience

  • Working knowledge of Windows, Microsoft Office, Outlook, experience in WMS or Delivery software, UPS shipping software

  • Understanding of general work practices in warehousing and distribution, including order processing, picking, shipping and delivery/return processes and procedures.

  • Dedicated to business and allow flexibility with work hours if necessary