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Analytics Solutions Director - Focused Analytics Solutions Team (FAST) at JPMorgan Chase Bank, N.A. in Plano, Texas

Posted in General Business 8 days ago.

Type: Full-Time

Job Description:

Analytics Solutions Director - FAST


Chase is the U.S. consumer and commercial banking business of JPMorgan Chase & Co. (NYSE: JPM), a leading global financial services firm with assets of $2.5 trillion and operations worldwide. Chase serves nearly half of America's households with a broad range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. Customers can choose how and where they want to bank: 5,200 branches, 16,000 ATMs, mobile, online and by phone. For more information, go to

CCB (Consumer & Community Bank) Data & Analytics Team unifies data and analytics talent, tools and capabilities from across CCB to demonstrate the tremendous value our people drive for our businesses. The team encompasses a variety of Data & Analytics disciplines, from data platform strategy and governance to data science, reporting and machine learning. We have a strong partnership with our dedicated Technology partners, who provide us with our cutting edge data and analytics infrastructure.

Joining CCB Data & Analytics means you sit in the engine that powers Chase with insights, inspires customer-centric innovation, and solves problems in a dynamic and effective manner. The team also offers significant learning and mobility opportunities for career development and future growth.

Working here means joining a collaborative, supportive team. We want your diverse perspective to help us innovate the next wave of analytical products and solutions for our clients. We'll give you what you need to succeed from training to mentoring from senior leaders to projects that engage all your skills

CCB Focused Analytics Solutions Team (FAST) is responsible for working across CCB to develop and execute actionable data science and analytical solutions which leverage Big Data in a consulting-style environment that places a premium on creative problem solving and client interaction. The team works on a large range of strategic, highly visible projects with internal clients including Consumer Banking, Home Lending, Card Services, Business Banking, Auto Finance, and Merchant Services. The role will develop data-centric solutions that move the bottom line for the firm. It is a unique opportunity to have meaningful impact on a large scale at a leading financial services firm.

What to expect

The Analytics Solutions Executive Director is responsible managing a team of 10 people, growing to 20 in September, that supports FAST in managing and implementing end to end solutions for analytics output, data products, or strategic frameworks. This role ensures alignment of analytical solutions to business outcomes, and pulls in resources from supporting groups as necessary. This role is a mix of consulting (problem solving, client interaction) and project management (leading the development and rollout of data/analytics driven products).

You'll make an impact by:

  • Helping FAST and our internal clients define new solutions or strategies that leverage analytics and Big Data to drive superior customer experience and business performance
  • Providing thought leadership to drive strategy with internal clients to assess the feasibility and usefulness of a given product / solution
  • Managing and developing Analytics Solutions team members through clearly and openly communicating feedback and best practices, hiring diverse talent for the team, and setting the standard for excellence by demonstrating professional expertise, strong work ethic, integrity and professional behavior

About you

We're looking for highly-motivated leaders with the initiative and insight to develop innovative analytic solutions.

The position offers an opportunity to -

  • Apply strategic, analytical and leadership skills to broad range of challenges faced by the enterprise
  • Develop deep domain knowledge of various financial services and products including credit cards, demand deposit accounts, loans, and retail operations
  • Deepen market knowledge of various industries including retail sales, payments, small businesses, consumer credit, investment vehicles, human behavior, operational efficiency and financial technologies
  • Gain exposure to cutting edge big data technologies and methods (e.g. Hadoop, Spark, Hive, and Python)
  • Grow leadership skills by managing a growing team, managing diverse group of clients and projects, mentoring and coaching others on FAST and by socializing new ideas across the firm

Basic Qualifications:

  • Undergraduate degree in a Quantitative discipline
  • Superior written and oral communication and presentation skills with experience communicating effectively with diverse audiences - across business and technology partners, including senior leadership
  • Consulting orientation with ability to influence and effectively lead cross-functional teams
  • Experience managing a team and developing talent
  • Self-starter with out-of-the box problem solving skills and a drive to bring new ideas to life. Extreme degree of ownership and pragmatism. An outlook that no problem is not yours (or your team's) to influence and solve in the context of your project work
  • Strong time management skills, with the ability to multi-task and keep numerous projects on track
  • Experience with data analytics and/or visualization techniques (e.g. SQL, Python, Tableau), as well as big data technologies (e.g. Hadoop, Cassandra, AWS)

Preferred Qualifications:

  • 5+ years of experience at a consulting firm
  • Deep understanding of the financial services or retail banking industry
  • MBA or other Masters' degree
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as any mental health or physical disability needs.

Equal Opportunity Employer/Disability/Veterans