Director, Account Management at ACT, Inc in Los Angeles, California

Posted in Other 10 days ago.

Job Description:


We are seeking a Director, Account Management with at least 7 years of experience in education or the education industry to help us fulfill our mission of helping people achieve education and workplace success. This is a remote position.

The Director is responsible for oversight of the account relationship practices and leading the team of Account Executives who develop new business, maintain current business and expand business through understanding the needs of the client and identifying ACT's products and services that help the client achieve their goals and objectives.

The Director oversees ACT's K12 district business in the states of AR, CO, IA, KS, LA, MN, MO, ND, NE, OK, SD and WY and would ideally be located in one of those states or generally west of the Mississippi River.

Position is Remote. For ease of being able to connect with the team and clients in the region, close proximity to a primary commercial service airport is preferred.

What you will be working on:

  • Develop large account management plans, opportunity plans; working across the organization and with the Account Executives to do this

  • Recommend annual revenue forecasts and develop individual revenue targets; project expected volume and sales goals for existing and new products; analyze trends and results; recommend discounted pricing; monitor competition

  • Contribute to the development of strategic plans, the development of sales collateral, campaigns, promotional programs and events

  • Lead the recruitment, selection, onboarding, development, assignment, and management of team

  • Coach, mentor and support team members to successfully complete action plans and account goals; resolve issues; manage change and to achieve development goals

  • Use Salesforce to develop forecasts, support the preparation of annual budget, monitor expenditures, analyze variances, and implement corrective actions; proactively manage sales pipeline using Salesforce

  • May manage key accounts

This could be the job for you if you have (minimum requirements):

  • Demonstrated ability to manage complex accounts

  • Communication - ability to communicate effectively across all levels in the organization, specifically strong listening, presentation, speaking, and writing skills

  • Demonstrated ability to lead teams and influence cross-functional teams

  • Superior ability to interpret written material for a wide variety of audiences, including the recognition of technical terms and jargon

  • Relationship Management and Collaboration - work effectively with individuals inside and outside the organization

  • Strong analytical abilities

  • Ability to determine and apply logical solutions to complicated problems and to be innovative when doing so

  • Ability to set goals and priorities

  • Strong negotiation skills

  • Innovation - develops ideas that are new, better, or unique; embraces and promotes diverse perspectives

  • Bachelor's degree in Business, Education or Education Administration or related area, o r an equivalent combination of education and experience from which comparable knowledge and abilities can be acquired

  • A minimum of 7 years' experience in education or the education industry

  • Account or sales management experience

  • Experience working with assessments or assessment industry experience

  • Experience using a CRM for forecasting and managing pipeline information

It's a plus if you have:

  • Master's degree in Business, Education or Education Administration

  • Experience and demonstrated success leading, managing, and building teams required strongly preferred

  • Experience with

Your Work Makes a Difference

ACT team members are part of an organization dedicated to an important mission: Helping people achieve education and workplace success.

Everything we do contributes to this mission, including team member events, professional development resources, community outreach opportunities and solid benefit offerings. Helping team members achieve education and workplace success of their own advances the ACT mission on a daily basis.

You will be joining a team that has strong education and account management experience and that works well together in a remote environment.

About ACT

About ACT

When ACT was founded in 1959, it disrupted the assessment industry with a new approach to helping students better understand their readiness so they could take steps to improve it. By leveraging our expertise and authority in assessment and research, we will again disrupt the industry-helping more people learn, better measure their progress, and improve their navigation through life's transitions.

More than ever before, ACT is fulfilling its mission of helping people achieve education and workplace success. We're doing it by pushing the boundaries of learning innovation through the work of our people, who we call team members because we're all in this together.

We know transformation does not come without challenge. That's why ACT invests in a variety of experiences for team members to strengthen their connections, explore ideas, learn from customers, and celebrate success.

Learn more about working at ACT at!